Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.
Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.
Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.
Key Responsibilities
Leadership & Operating Model Transformation
- Define and execute the global IAM operations strategy and target operating model, aligned to Zero Trust principles and Vanguard’s enterprise risk posture.
- Transform IAM operations from manual and reactive to automated, predictive, and scalable, with clear SLAs, KPIs, and operational health metrics.
- Build and lead a globally distributed operations organization, fostering accountability, ownership, and continuous improvement.
- Serve as a visible IAM operations leader in executive, risk, and governance forums—articulating outcomes, risks, and operational maturity.
Operational Excellence & Automation
- Drive aggressive automation across IAM operational processes, including access provisioning, de‑provisioning, lifecycle events, certifications, and exception handling.
- Reduce operational friction and cycle times by eliminating toil, standardizing workflows, and integrating IAM into upstream and downstream technology platforms.
- Partner with IAM engineering teams to ensure operability is designed in, not bolted on—shifting left on reliability, monitoring, and remediation.
- Champion Site Reliability Engineering (SRE) and ITSM best practices within IAM operations.
Global Delivery & Service Ownership
- Oversee incident, problem, change, and service management processes for IAM platforms and services ensuring high availability and resilience in partnership with engineering.
- Lead root cause analysis for operational issues and ensure systemic fixes—not workarounds.
- Drive consistency across regional teams while respecting local regulatory, audit, and business requirements.
Cross Functional‑ Partnership
- Partner closely with cybersecurity, cloud, infrastructure, application, and business teams to embed IAM seamlessly into enterprise workflows.
- Collaborate with compliance, audit, and risk partners to ensure IAM operations meet regulatory and control expectations.
- Act as a key liaison between IAM strategy, engineering, and operations, ensuring execution matches intent.
Preferred Skills & Experience
IAM or Operations Expertise
- Experience operating IAM services at enterprise scale, including:
- Identity lifecycle management
- Access provisioning and certifications
- Directory services and authentication platforms
- Privileged and non‑privileged access operations
- Understanding control frameworks, operational risk, and audit readiness.
Automation & Modern Operations
- Proven success driving automation led‑ operational transformation in complex environments.
- Familiarity with DevOps/SRE concepts, infrastructure as code, and API d‑riven operations.
Leadership & Influence
- Demonstrated success leading multiregional‑ teams, with strong coaching and talent development skills.
- Ability to communicate complex operational concepts clearly to executives, engineers, and business partners.
- Strong stakeholder management skills with the ability to influence without authority.
Preferred Qualifications
- 8+ years in IAM, cybersecurity, technology or enterprise technology operations, with 4–6 years in leadership roles.
- Track record of leading large‑scale operational or service transformation initiatives.
Why This Role Is Compelling
- Opportunity to define the future of IAM operations at Vanguard.
- High visibility role with direct impact on security, client trust, and business enablement.
- Ability to build something enduring—not just run what exists today.
- Work alongside senior leaders across cybersecurity and technology on mission critical‑ initiatives.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Experience operating IAM services at enterprise scale
- Identity lifecycle management
- Access provisioning and certifications
- Directory services and authentication platforms
- Privileged and non-privileged access operations
- Understanding control frameworks, operational risk, and audit readiness
- Proven success driving automation-led operational transformation
- Familiarity with DevOps/SRE concepts, infrastructure as code, and API-driven operations
- Demonstrated success leading multiregional teams with coaching and talent development skills
- Strong stakeholder management and ability to communicate complex operational concepts to executives and engineers
- 8+ years in IAM, cybersecurity, technology or enterprise technology operations, with 4-6 years in leadership roles
- Track record of leading large-scale operational or service transformation initiatives
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
