Senior Manager, HR Operations

NASTAD is a leading non-partisan, non-profit association that represents public health officials who administer HIV and hepatitis programs in the U.S. Our mission is to advance the health and dignity of people living with and impacted by HIV/AIDS, viral hepatitis, and intersecting epidemics by strengthening governmental public health systems and leveraging community partnerships. Our vision is a world committed to ending HIV/AIDS, viral hepatitis, and intersecting epidemics.  

NASTAD represents public health officials in all 50 U.S. states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, seven local jurisdictions, and the U.S. Pacific Island jurisdictions. 

This role will help NASTAD achieve its vision of a world committed to ending HIV/AIDS, viral hepatitis, and intersecting epidemics by ensuring that our talented and dedicated team of 70+ employees receives the strong HR support they need to succeed. The Senior Manager, HR Operations will oversee some of the operational and compliance-related aspects of the HR team, ensuring seamless customer service & consultation,  process improvement, and strategic problem solving while displaying compassion, emotional intelligence, and a deep commitment to NASTAD values. This role will also contribute to higher-level HR strategy, providing subject matter expertise and thought partnership on a variety of HR topics, and has plenty of room for growth. The Senior Manager will join a deeply collaborative HR team of three, and report to the Director, Human Resources.

Union Status: Non-BU Member

NASTAD Position Level and Job Family: Senior Manager, Operations Tech Specialists

Work Requirements: This position offers flexibility for in-person, remote, or hybrid work arrangements in Washington, D.C., while adhering to Eastern Time (ET) hours. Occasional travel may be necessary as needed.

Essential Duties

• Lead NASTAD’s efforts at maintaining HR Compliance. Inspire confidence across stakeholders that HR is in full compliance with all federal, state, and union mandates, including any relevant Presidential Executive Orders, by designing systems and processes to 1) keep up to date on an evolving compliance landscape, 2) implement solutions as needed and 3) communicate updates to stakeholders.
• Lead the logistical and/or operational aspects of HR, including but not limited to topics such as: benefits, leave programs, accommodations, unionization efforts, and internal communications.
• Lead project management activities, including managing up, to ensure that all HR programs run on-time, on-budget, involve all appropriate stakeholders, are well-communicated, and are planned with enough advance notice.
• Ensure a positive employee experience by continuously evaluating and updating HR processes and organizational systems. Leverage technology and software where appropriate.
• Provide thought partnership on HR strategy across the full spectrum of the employee lifecycle, including all HR topics & concepts.
• Build and maintain relationships with managers and employees across the organization.

Skills/Knowledge/Abilities

• Deep knowledge of HR Compliance topics across all 50 states and including federal regulations such ADA, FMLA, and unionization
• Ability to think critically and creatively, connecting dots and asking tough questions, to design organizational solutions and make recommendations to senior leaders
• Highly organized and detail oriented
• Ability to manage multiple priorities and competing deadlines in a fast-paced environment  
• Ability to manage up
• Expert-level oral and written communication skills 
• Ability to analyze data (both quantitative and qualitative) and use strategic thinking to create recommendations
• Tech savvy: ability to learn new software quickly
• Self-starter: takes initiative to start projects

Experience/Education 

• Bachelor’s degree or higher or any equivalent combination of training, education, and experience that demonstrates the candidate’s ability to perform the position’s duties.
• At least 8 years of progressively responsible and related work in Human Resources
• At least 4 years of experience managing complex projects
• Experience implementing progressive and/or innovative HR programs
• Some experience in consulting, preferred

NASTAD Competencies

• Leadership – Integrates in their work and at the team level a strategic vision and critical analysis that optimizes success for projects, staff, and organizational priorities as applicable.
• Communications – Strategically communicates internally and externally in a transparent, concise, respectful, and trauma-informed manner; simplifies complicated concepts and communicates them regardless of the situation or audience.
• Teamwork –Proactively contributes toward the completion of team tasks and team building. Champions a collaborative, and supportive organizational team culture.
• Reliability and Adaptability –Takes ownership of own objectives and performance. Independently completes tasks in a timely and consistent manner. Adapts to, and integrates in own tasks, changes in work environment, priorities, and organizational needs.

Problem-solving and analytical thinking – Takes a solutions-focused approach to problem-solving: identifies a problem, finds the root cause, and structures logical solutions. Able to solve problems by analyzing situations and applying critical thinking to resolve them.

• Full-time, 40 hours/week role.
• Willing to travel as needed, up to 30%
• Remote work is possible.
• Interest in working with a national HIV/AIDS and viral hepatitis public health organization and with the communities most impacted by these epidemics.

We are an Equal Opportunity Employer and we comply with all applicable federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, or protected veteran status.