Senior Manager, HR Business Partner

About Suffolk  

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here. 

Role Summary

The Senior Manager, People & Culture serves as a regional HR Business Partner, providing strategic support to Mission Critical project teams across Texas in areas of performance management, employee engagement, and talent development. This position reports to the Senior Director of People & Culture for our Mission Critical Center of Excellence. As data center construction represents the fastest-growing sector at both Suffolk and within the industry, this role is essential for sustaining Suffolk’s culture on our largest project.  This role supports strategic HR planning and operations, providing a broad range of HR consultation, advice, solutions, and services.  Additionally, the role ensures a strong focus and commitment on employee experience & engagement, project standards, retention, and a high-performance culture that embodies Suffolk’s core values. 

• Serve as a strategic partner and build strong relationships with the project team, effectively using influence and negotiation strategies to secure support from stakeholders of key initiatives.
• Maintain excellent customer service standards for the P&C department by responding to employee inquiries and requests for client group, escalating to Business Partner, P&C Ops Manager or other appropriate P&C team members as needed.
• Be an integral part of the employee experience by owning onboarding and offboarding tasks for the project site.  Ensure new hires are equipped with Company technology and understand training tools.
• Support the relocation process with the Mobility team as required, ensuring new hires and transfers have the resources needed to ensure a smooth transition.
• Be a trusted advisor, coaching project leadership on leadership effectiveness and performance.
• Support the Regional HRBP to drive and execute the annual Performance Management and Talent Review process on-site.
• Support the Regional HRBP with the annual and quarterly compensation planning process.
• Effectively use influence and negotiation strategies to secure support from stakeholders for support of key initiatives.
• In line with Suffolk’s vision and strategic priorities, drive employee engagement through the entire employment life cycle. This includes supporting the engagement survey process, conducting new hire check-ins and stay interviews, and exit interviews. Use insights to support managers in enhancing and improving the employee experience.
• Lead on-site employee relations resolutions, minimizing risk to the organization by actively responding to and addressing employee concerns in a timely, cost-efficient manner, escalating to Regional HRBP and legal as necessary.
• Conduct complete investigations and make recommendations based on findings/facts, partnering with Regional HRBP and legal counsel.
• Lead and manage change across client group to influence project site culture. Implement change programs as business needs dictate.
• Be a DE&I champion for the project in partnership with the DE&I team.
• Support the broader HRBP team as a trusted colleague and sounding board for new and improved company-wide programs and initiatives.
• All other duties as assigned.

• Bachelor's Degree preferred.
• 5-8+ years of progressive HR Manager or Business Partner related experience.
• Strong analytical skills to leverage data and a fact-base in delivering HR programs and strategies that effectively address business issues.
• Proven strategic HR coaching skills with a demonstrated track record of exceptional client service delivery in a matrixed organization
• Hands on approach, willing to roll up sleeves to deliver results.
• Ability to handle highly confidential information.
• Track record of achieving results that contribute significantly to the business.
• Excellent verbal and written communication skills.
• Sound business judgment with strong planning, problem solving, and troubleshooting skills.
• Highly organized with demonstrated ability to manage multiple priorities in a fast-paced environment.
• Availability for regular field travel to Mission Critical project sites (up to 20%-30% as the team grows)

Necessary Attributes

• Possess and demonstrate Suffolk’s Core Values of Passion, Integrity, Hard Work, Professionalism and Caring.
• Be resilient and adaptable to evolution in the industry and markets.
• Possess strong written and verbal communication skills and organizational skills are necessary, along with an ability to be self-directed.
• Be detail-oriented, focused, and thoughtful in driving action.
• Demonstrated experience communicating broad strategic initiatives to both key stakeholders and diverse internal teams.
• All members of People & Culture team must exemplify Suffolk’s Core Values; Passion, Integrity, Hard work, Professionalism, Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk. 

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.