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Air is an agent for creative tasks that understands your brand, organizes your library, and scales approved work across
The Role
Leads the architecture, roadmap, integrations, data model, governance, and lifecycle systems powering Air’s go-to-market organization. Owns Salesforce-centered GTM infrastructure, including attribution, speed-to-lead, CPQ, deal desk, change management, testing, monitoring, documentation, and enablement. Partners with Marketing, Sales, Customer Success, Data, and Finance leaders to translate business needs into scalable systems and workflows, while guiding AI-powered tooling and supporting GTM operations specialists.
Summary Generated by Built In
Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures.
This role requires in-office attendance at least 3 days/week in Toronto.
Air is hiring our founding GTM Systems lead to be the chief architect of the tech stack that powers our go-to-market organization. GTM Operations runs as an internal product team, and the choices we make shape how fast Air can scale from $XXM to $XXXM ARR. GTM leaders bring you the outcome they need, and you bring back the plan, the timeline, and a solution sized to the problem.
- Own the architecture of Air's GTM stack, with Salesforce at its center: the object model, permissions, data pipeline, release governance, and integrations. You design the details, without losing sight of the whole.
- Lead the builds behind each stage of our customer lifecycle — from marketing attribution and speed-to-lead, to CPQ and deal desk, across sales-led and product-led motions.
- Own change management from requirements through adoption: sequence the work, de-risk each cutover with test coverage and monitoring, and run enablement that makes changes stick.
- Own a living roadmap tied to GTM strategy. Partner with the leaders of Marketing, Sales, CS, Data and Finance so system design shapes decisions from the start.
- Amplify the team. Work hand in hand with GTM Ops process generalists and arm them with the documentation, best practice, and tooling to ship safely on our systems.
- Experience: 5+ years in Revenue Operations, GTM Engineering or Business Systems, including time as the product owner of a CRM that a revenue org depends on. You have owned a systems roadmap and delivered against it.
- Systems architecture: You think in data models, integrations, and dependencies, and can explain why a system is shaped the way it is and how a change will ripple through it.
- Technical fluency: You're comfortable in code, even if you don't write it from scratch. You can read Apex, SQL, and API payloads, reason about what they do, direct AI tools toward the right approach, and verify the output before it touches a live system.
- Strategic judgment: You right-size solutions to the problem in front of you, weighing scale against speed and process against engineering, and you keep the most important thing the most important thing.
- AI-native tooling curiosity: You build with Claude Code or similar agentic tools regularly, have shipped AI-powered workflows or agents to real users, and review AI-written work critically before it reaches production. You track the tooling frontier, enjoy testing and comparing new tools, and have a point of view on what belongs in a modern GTM stack.
- Cross-functional communication: You turn business requirements into systems logic and explain the tradeoffs back to the business.
- Act like a driver: Take initiative and ownership without waiting to be told.
- Work in public: Share ideas openly, get feedback early, and collaborate across teams.
- Play to win: Aim high and bring creativity, adaptability, and focus to your work.
- Say the hard thing: Give and receive feedback with clarity and respect.
- Disagree and commit: Debate honestly, then align quickly to move forward together.
Why Air?
- Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on [our ARR growth].
- Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.
- Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.
- Competitive Compensation: The compensation range for this role is CAD $138,000 - $205,000 + equity, commensurate with experience.
At Air, we’re committed to building a world-class team and helping every individual reach their full potential. If you're passionate about solving big problems and growing with an innovative company, we’d love to meet you!
Skills Required
- 5+ years of experience in Revenue Operations, GTM Engineering, or Business Systems
- Experience serving as product owner of a CRM relied upon by a revenue organization
- Experience owning a systems roadmap and delivering against it
- Systems architecture experience with data models, integrations, and dependencies
- Technical fluency with Apex, SQL, and API payloads
- Ability to translate business requirements into systems logic and communicate tradeoffs
- Experience using Claude Code or similar agentic AI tools regularly
- Experience shipping AI-powered workflows or agents to real users
- Experience critically reviewing AI-generated work before production deployment
- Ability to lead change management, testing, monitoring, enablement, and adoption
- Availability to work in-office at least 3 days per week in Toronto
Air Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Air and has not been reviewed or approved by Air.
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Affordable Benefits — Policies indicate the company covers 90% of employee and 75% of dependent premiums for medical, dental, and vision, helping keep out‑of‑pocket costs down. Coverage is paired with additions like a One Medical membership.
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Leave & Time Off Breadth — Time off is structured with a minimum‑days‑off approach (15–20 flexible days encouraged) plus roughly 20 fixed U.S. holidays and company days. This provides clear guidance within a flexible PTO framework.
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Parental & Family Support — Parental leave is described as fully paid for 12 weeks for full‑time employees, with earlier pages referencing at least 6 weeks. This signals meaningful support for new parents even if some details vary by source.
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The Company
What We Do
Air is an agent for creative tasks built for creative and marketing teams. It combines a creative library, a DAM, reviews and approvals, and an AI agent that scales approved work across formats and channels. Teams use Air to organize creative, lock what's approved, and multiply it everywhere—without starting over.
Why Work With Us
Air’s leadership cares deeply about vocational training. From the CEO to individual managers, there’s a real desire and effort to see team members growth. Whether that advancement is through internal promotion, moving into a new role to learn new skills, or chasing opportunities elsewhere, personal and professional growth is a true priority.
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