Senior Manager - Gas Performance & Innov

Senior Manager - Gas Performance & Innovation

Department:  Gas Operations

Reports to: Director - Compliance & Operational Performance
Location: In Office, Orange CT

The base salary range for this position is dependent upon experience and location, ranging from: $145,260 - $181,575

Job Summary

The Manager of Gas Performance & Innovation drives continuous improvement across Gas Engineering and Operations by standardizing metrics review processes, aligning key performance indicators (KPIs) with strategic business goals, and utilizing traditional and non-traditional approaches to implement innovative solutions to positively impact Company performance and regulatory metric outcomes. This position leads the Gas Operational Performance team in conducting process assessments, developing performance tracking strategies, and producing actionable insights through dashboards, data analytics, AI utilization, application development, and implementation a variety of innovative solutions.

Key Responsibilities

• Responsible for the accuracy, relevance, and continued strategic development of Avangrid’s Gas Engineering and Operations Power BI Hub, ensuring dashboards and visual reports created are done so in a useful, meaningful, and timely fashion.

• Leads Operational Performance team in the quantification of potential risks and provides recommendations for mitigation and improvement through analysis of technical, operational, and financial data.

• Ensures KPIs and targets are set. Drives prioritization throughout the business to improve operational performance by orchestrating and engaging in KPI alignment discussions with Gas Engineering and Operations management, guiding teams on what they should be measuring.

• Initiates, plans, leads recurrent proactive meetings with internal and external stakeholders to improve work processes across the business, including but not limited to coordinating the Gas Engineering and Operations Work Plan meeting.

• Standardize the performance review process and steer the organization toward implementation of realized areas for improvement.

• Identify, research, test, and influence new technologies and automations to enhance productivity, efficiency, and overall performance outcomes.

• Develops and administers performance metrics tracking strategy and regularly reports status to Director – Gas Compliance and Operational Performance.

• Provides input to the Gas Compliance, PSMS, and Enhanced QA/QC groups utilizing information obtained via dashboards or ad hoc business needs.

• Establishes the Operational Performance team’s goals and workplans and monitors/assesses performance on a consistent basis.

• Directs and deploys proactive self-assessments based on established performance indicators. Identifies areas where additional assessments needed.

• Coordinates and approves reporting to all leadership, particularly on issues with potential impacts to Gas Business.

• Defines controls, assessments, and documentation of overall Operational Performance program effectiveness.

Required Qualifications

• Required Skills/Abilities:

  • Proven experience and passion for working across functions and with business leaders, synthesizing multiple points of view and owning a coherent action plan, all while negotiating and influencing others.

  • Ability to lead teams and work in a team environment.

  • Ability to analyze data, draw conclusions, and make recommendations.

  • Ability to assist and develop employees.

  • Understanding of Natural Gas Industry or similar regulated industry.

  • Excellent Oral and written communication skills.

  • Public presentation skills and ability to summarize concepts presented accordingly.

  • Results oriented.

  • Data analytics and related tools knowledge.

• Required Education and Experience:

  • Bachelor’s degree and 8 years total professional experience.

  • Experience with Performance Operational/Metrics.

  • Experience with reporting and tracking deadlines when working across different departments.

  • Power BI, SAP, and advanced Excel skills.

Preferred Qualifications

• Master's Degree

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

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Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: