Leadership
- Leads a unit toward common goals and objectives.
- Works with subordinates to develop projects, goals and objectives, mentors through task execution.
- Success evaluated based on the overall review of unit performance.
- Provides direct supervision to individual contributors.
- 50-60% management, 40-50% work product.
Decision Making
- Decisions impact attainment of short-term goals.
- Sees multiple outcomes and determines appropriate course of action.
- Failure to achieve results will cause critical delays.
- Must foresee issues and creatively address in a pro-active manner.
Complexity
- Determines subordinate goals and objectives.
- Establishes and maintains unit policies and best practices.
- Works on issues of diverse scope which requires an understanding of the business.
- Executes on strategic goals and objectives ensuring alignment with the department’s strategic plan.
- Administer unit budget.
Influence
- Contributes to strategic planning for the unit.
- Inspires others to perform at the highest level.
- Collaborates with internal stakeholders to deliver consistent, aligned business outcomes.
Key Responsibilities
- Facilitates communication upward and across project team including project status and technical information.
- Ensures projects are completed according to product specifications and are properly documented.
- Implement product features and refine specifications with our Data scientists, Data Analysts and Data Architects.
- Resolve operational issues by collaborating with upstream support groups and other engineering teams.
- Anticipates talent needs, allowing team members to provide input, and leads effort to find the right resources.
- Manages performance of people managers and individual contributors. (KPI)
- Performance and efficiency of the code delivery by the entire team, including stories completed , story points delivered and assigned goals during goal setting.
Education
- Bachelor’s degree required.
Experience
- Requires 7-9 years of experience.
- Prefer informal or formal people leadership and/or mentoring experience.
Physical Demands
- General office environment. Moderate levels of stress may occur at times. No special physical demands required.
- Role requires less than 10% travel.
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What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.








