Senior Manager - Data Engineering and AI

Job Description
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.
As a Senior Manager of Data Engineering, you will lead and mentor a team of experienced data engineers and database specialists responsible for designing, building, and optimizing large-scale data pipelines and ETL processes. You will also champion leveraging AI and machine learning technologies driving advanced analytics and business value. You will provide strategic direction, technical guidance, and operational oversight, ensuring the reliable delivery and transformation of high-volume data assets. Your leadership will foster collaboration, resolve conflicts, and drive innovation in data engineering practices, while supporting the enablement of AI and analytics initiatives across the organization.
Job responsibilities

• Provide overall direction, oversight, and coaching for a team of senior data engineers and database experts working on complex, high-volume data integration and transformation projects.
• Accountable for decisions that influence team resources and the execution of data engineering strategies, ensuring alignment with business objectives and data governance standards.
• Stay current with advancements in AI and Gen AI, evaluating new tools and techniques for potential adoption.
• Guide teams in the design, development, and optimization of robust ETL pipelines, data workflows, and database solutions to support analytics and AI initiatives.
• Foster a culture of innovation, continuous improvement, and technical excellence, while promoting diversity, equity, and inclusion.
• Proactively identify and resolve team conflicts and operational issues, escalating as necessary to ensure project success and team well-being.
• Collaborate with cross-functional stakeholders, including analytics and AI teams, to enable data-driven decision-making and support new use cases.
• Identify opportunities to leverage AI and Generative AI technologies to enhance data engineering solutions and drive business value.
• Oversee the implementation of best practices in data quality, data governance, and operational monitoring for large-scale data environments.
• Champion Agile and DevOps methodologies to accelerate the development and deployment of data solutions.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• 10+ years of experience in Data Engineering, Database Management, Software Engineering, or a related field, with a proven track record of leading senior technical teams.
• Advanced degree in Computer Science, Data Engineering, Information Systems, or equivalent field.
• Proven ability to understand, interpret, and work with complex data models
• Deep expertise in designing, building, and optimizing ETL pipelines, data workflows, and large-scale database solutions (e.g., Oracle, SQL Server, PostgreSQL, NoSQL).
• Strong experience with big data technologies (Spark, Databricks) and cloud platforms (AWS, Azure, GCP).
• Hands-on experience with AI and machine learning concepts, including practical exposure to Generative AI technologies (such as large language models, generative adversarial networks, or similar).
• Proficient in at least one programming or scripting language (e.g., Python, Java, SQL).
• Demonstrated experience managing and developing high-performing teams, including conflict resolution and talent development.
• Strong understanding of Agile methodologies, CI/CD, and modern software development practices.
• Exceptional communication skills, with the ability to influence and collaborate across all levels of the organization.

Preferred qualifications, capabilities, and skills

• Experience working with data intensive SDLC tools such as Jira, Bitbucket etc. with a deep understanding the complex data models.
• Experience with cloud-based monitoring and operations tools (e.g., Data Dog, Splunk, Grafana).
• Experience working at code level and with modern infrastructure-as-code tools (e.g., Terraform, Jenkins).
• Strong business acumen and ability to translate business needs into technical solutions.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.