Senior Manager, Creative Content D2C
Medela LLC in McHenry, IL www.medela.com
Hybrid: Three days in the office (Tues, Wed, Thurs)
Salary starting at $125K plus bonus
We’re looking for a strategic Creative Content Leader, D2C with strong agency relationship management experience to shape and elevate how our brand shows up across campaigns, content, and consumer touchpoints.
The Senior Manager, Creative Content and Agency Relationships leads the development of high-quality creative content assets and content programs within the Brand, Content & Experience function for the Consumer Business Unit.
The role is responsible for translating brand strategy into compelling, on-brand creative and content across campaigns, product launches, evergreen storytelling, and key business initiatives.
What You’ll Do
- Lead creative content development across campaigns, product launches, and evergreen brand initiatives for D2C
- Translate brand strategy into impactful creative across digital, social, web, email, video, and paid media
- Partner with Brand leadership to ensure all creative content output reflects Medela’s brand strategy, visual identity, and tone of voice, D2C
- Lead content planning and storytelling development across campaigns, product priorities, and key brand moments
- Own agency relationships, ensuring clear direction, strong collaboration, and high-quality delivery
- Build scalable creative content frameworks, campaign toolkits, and asset packages for global and local use, D2C
- Partner cross‑functionally with Brand, Marketing, Digital, Product, and Communications teams
- Oversee creative workflows from briefing through delivery and continuously improve ways of working
- Ensure creative consistency, performance alignment, and brand excellence across all touchpoints
What You Bring
- 8–10+ years of experience in creative content development, content strategy, brand marketing, or agency leadership in D2C
- Proven success leading creative for integrated campaigns and digital-first environments in D2C
- Strong agency management experience and comfort providing clear, actionable creative feedback
- Strategic thinker with the ability to translate brand direction into compelling content and asset development
- Strong understanding of creative development processes across digital, social, web, email, and campaign channels for D2C
- Proficiency in Microsoft Office and presentation tools; familiarity with creative workflow tools and content planning systems is a plus
- Ability to balance creative judgment with operational rigor
- A collaborative mindset and passion for great storytelling
Why Join?
- Play a key role shaping a global consumer brand
- Work at the intersection of creativity, strategy, and performance
- Hybrid working model: Three on-site office days (Tue/Wed/Thu) Two home office days
- Partner with talented internal teams
- Comprehensive benefits plan
- 401K with match
- Money Purchase Plan
- 16-week Paid Parental Leave
- Generous PTO package, including 14 paid holidays
- A great place to work!
This is not a job description.
If you are interested in this opportunity, we are looking forward to receiving your application.
For this position we will only consider direct applications and not recruiting firm/agency referrals - thank you for your understanding.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.
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What We Do
Through advancing research, observing natural behavior, and listening to our customers, Medela turns science into care while nurturing health for generations. Medela supports millions of moms, babies, patients, and healthcare professionals in more than 100 countries all over the world. As the healthcare choice for more than 6 million hospitals and homes across the globe, Medela provides the leading research-based breast milk feeding and baby products, healthcare solutions for hospitals, and clinical education. A family-owned company, Medela has 20 subsidiaries in Europe, the Americas, Asia and Australia, three production and warehouse facilities in Switzerland, the U.S and China and a worldwide distribution network in over 100 countries. With more than 1,500 employees, Medela is dedicated to developing breakthrough innovations that build better health outcomes and improve the lives of moms, babies and patients. Founded in 1961 by Olle Larsson, his son Michael Larsson serves as Chairman of the Board of Directors since 2001. Annette Brüls is the CEO of the company since 2018. Medela is committed to providing equal employment opportunity (EEO) to all persons regardless of race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDS status, marital or domestic partner status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law or ordinance
