Senior Manager, Content (hybrid)

Posted Yesterday
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Toronto, ON
Senior level
Software
The Role
As the Senior Manager of Content at Rewind, you'll lead the content team to create engaging content that drives customer engagement and supports business goals. You'll develop a content strategy, collaborate with marketing teams, optimize content for SEO, and utilize data to refine strategies. Hands-on involvement in content creation is also expected to meet production deadlines.
Summary Generated by Built In

Company Description

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Thriving at Rewind:

We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

  • Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
  • Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
  • Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
  • Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
  • Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
  • We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.

Job Description

As the Senior Manager, Content at Rewind, you will lead our content team and oversee the creation and distribution of high-quality, engaging content that aligns with business goals and customer needs. Your role involves developing a content strategy in collaboration with other marketing teams and ensuring that all content produced drives engagement, supports our demand generation efforts, and strengthens our brand's positioning.

You will work closely with teams across the organization, including Demand Generation and Product Marketing, to ensure our content meets business objectives and provides value to both prospects and customers.

To thrive in this role, you should have experience managing content creation in a B2B Tech environment, be able to optimize content for SEO, and use data to make informed adjustments to the strategy. You'll also be hands-on when necessary, creating content alongside your team to ensure we meet production deadlines and quality standards.

Key Responsibilities:

  • Develop and execute a content strategy that aligns with Rewind’s business goals, with a focus on driving prospect and customer engagement and supporting marketing initiatives.

  • Lead both the writing and design functions within the content team, ensuring high-quality production of both written content and visual assets that meet brand standards and business objectives.

  • Own the editorial calendar across all content channels, ensuring cohesive content planning, timely publication, and alignment with Rewind’s broader marketing goals and initiatives. 

  • Oversee project management for content development, managing a high volume of content across internal teams and external contributors. Ensure timely delivery by effectively managing capacity, workflows, and resources to meet deadlines and maintain high-quality output.

  • Oversee the Rewind blog, with the goal of making it the go-to source for all things SaaS data security, including industry news, how-tos, and expert insights

  • Manage Rewind’s organic social channels, ensuring consistent posting of engaging, relevant content that fosters community engagement, amplifies our thought leadership, and drives traffic to key content assets like the blog and newsletter.

  • Define and manage workflows, provide feedback, and mentor team members to continually improve the quality and impact of content.

  • Create high-quality content across multiple formats (e.g., blogs, whitepapers, case studies, and social media) when needed to support team capacity.

  • Collaborate with cross-functional teams, including Demand Generation, Product Marketing, and Sales, to ensure content supports their objectives and resonates with target audiences.

  • Optimize content for SEO and ensure that content is easily discoverable and meets performance goals.

  • Track and report on content performance, using data and analytics to refine the content strategy and maximize impact.

  • Manage relationships with external partners such as freelancers and agencies, ensuring quality and alignment with our brand voice and strategy.

  • Stay up-to-date on content marketing trends, identifying new opportunities for innovation and improvement.

  • Support budget management for content creation, helping to identify cost-effective ways to produce and distribute content.

  • Support ad hoc PR initiatives, as needed, by collaborating on press releases, managing media inquiries, and coordinating with external PR partners to amplify Rewind’s brand presence.

Qualifications

  • 4+ years of experience in content creation or content leadership roles, with a strong focus on B2B Tech.

  • Demonstrated ability to develop and execute content strategies that support business goals.

  • Experience managing content teams, including providing feedback, coaching, and ensuring high-quality output.

  • Strong understanding of SEO principles and how to apply them to content creation and strategy.

  • Proven ability to analyze content performance using data and metrics to improve results.

  • Excellent written and verbal communication skills, with strong attention to detail.

  • Ability to thrive in a fast-paced environment, managing multiple projects and shifting priorities effectively.

  • Ability to collaborate across departments and communicate effectively with stakeholders at all levels.

Additional Information

Where You’ll Work
Our organization follows a hybrid work structure where employees work from the office three days/week. This role will be based out of our Toronto office.

How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to: 

  • Flexible work hours
  • Employee stock options
  • Health benefits
  • 3 weeks vacation
  • 7 life leave days
  • 2 Level Up days for professional development
  • 1 volunteer day
  • Summer hours (off every other Friday from June - September) and office closed during the holiday break in December
  • 4 week sabbatical after 4 years with us
  • Paid parental leave
  • $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
  • $1000/year wellness/home office allowance

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply.

The Company
HQ: Ottawa, Ontario
115 Employees
On-site Workplace
Year Founded: 2015

What We Do

Since 2015, Rewind has been on a mission to help businesses protect their software-as-a-service (SaaS) and cloud data. Over 100,000 customers in more than 100 countries have used Rewind’s top-reviewed apps and support to ensure their businesses run uninterrupted. Rewind enables companies to backup, restore, and copy the critical data that drives their business. Supported platforms include GitHub, Jira, Confluence, Shopify, Shopify Plus, Trello, BigCommerce, Klaviyo, QuickBooks Online, and more. Visit our website to learn more about Rewind!

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