Senior Manager, Communications Strategy - Technology

Posted 25 Days Ago
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Malvern, PA, USA
In-Office
Senior level
Fintech
The Role
Lead a communications team focused on technology-related coverage, develop and execute integrated strategies, advise senior leaders including C-suite, manage media and stakeholder relationships, measure impact against KPIs, and protect and advance Vanguard's reputation across channels.
Summary Generated by Built In

We are seeking an accomplished senior communications people leader for Vanguard’s Communications Strategy Group (within Corporate Communications).  Serves as a senior communications counselor and spokesperson for Technology related coverage areas, leading the development and execution of integrated strategies that drive measurable impact for the enterprise. 

Combines deep business acumen with strategic foresight to anticipate risks, influence decisions at the highest levels, and advance Vanguard’s brand and reputation. Manages a team of communications professionals, maintains a robust internal and external network, and consistently delivers innovative communications aligned with enterprise priorities.

Core Responsibilities

  • Hires, evaluates, and supervises crew. Develops and retains top talent; provides coaching and career development to sustain a high-performing, future-ready team.

  • Sets strategic direction and leads the development of integrated communications strategies to enable strategic business outcomes. Sets vision and guides multi-level teams, ensuring alignment with enterprise priorities and adapting plans as needed.

  • Translates enterprise and business strategies into messaging and content, personally crafting narratives for complex topics and executive audiences. Oversees messaging consistency and alignment with Vanguard’s positioning and key themes.

  • Protects and advances Vanguard's reputation through all communications across channels and platforms (e.g. earned media, social media, owned channels, etc.). Anticipates risks, balances risk/reward, and proactively sources and delivers strategic, business-critical communications.

  • Drives the impact of collective communication strategies, ensuring execution of all phases—conception, implementation, and measurement. Partners closely with senior leaders (C-suite-level) to advise and influence decisions at the highest levels.

  • Serves as Vanguard's authority on industry best practices and emerging trends, introducing innovative tactics and concepts to elevate communications. Balances external practice with internal brand and culture.

  • Strengthens relationships with key influencers, executives, journalists across top-tier and trade outlets, and agency partners—leveraging a robust internal and external network to shape narratives and secure impactful coverage.

  • Leads the development and oversight of practice area measurement framework tied to goals and KPIs, partnering closely with internal centers of excellence and analytics teams to enhance impact. Provides consistent transparency and accountability to managers and business partners.

  • Participates in special projects and performs other duties as assigned.

Qualifications

  • Minimum eight years related work experience, with at least five years in communications and PR preferred.

  • Prior experience leading communication teams/organizations dealing with technology-related issues and topics.

  • Strong media relations experience is preferred.

  • Proven track record of people leadership, senior stakeholder management and enterprise impact preferred.

  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Minimum eight years related work experience
  • At least five years in communications and PR
  • Prior experience leading communication teams or organizations on technology-related issues
  • Strong media relations experience
  • Proven track record of people leadership, senior stakeholder management, and enterprise impact
  • Undergraduate degree or equivalent combination of training and experience
  • Graduate degree

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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