Senior Manager Client Success Manager (Open)

Job Description:

Essential Job Functions:
•    Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
•    Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
•    Cultivate and maintain relationships with clients to understand their needs and goals.
•    Assist in budget management and cost control for the accounts.
•    Collaborate with senior leadership to define and track key performance metrics.
•    Stay informed about industry trends and assess how they impact account strategies.
•    Address and resolve account-related issues and escalate as necessary.
•    Provide regular status updates on account performance.

Basic Qualifications:
•    Bachelor's degree in a relevant field or equivalent combination of education and experience
•    Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role
•    Proven experience in account delivery and leadership roles
•    Proficiencies in strategic planning, client relationship management, and team leadership
•    Continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
•    An advanced degree in a relevant field is a plus
•    Relevant certifications such as PMP (Project Management Professional) is a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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