Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.
Farther’s founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We’re backed by top-tier venture capital firms, fintech investors, and industry leaders.
Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.
As a Senior Manager of Client Experience, you will lead a team responsible for delivering a world-class wealth management experience for Farther advisors and clients. You'll oversee the execution of financial operations required for advisor onboarding, client onboarding, ongoing requests, and any complex needs. You will collaborate closely with our Product and Engineering teams to continually push the boundaries of wealth management and develop your team members. As a people manager within Farther's client experience team, this is an opportunity to have a huge impact – not just on the company, but on the entire wealthtech industry.
Your Impact- Lead and develop a team of Client Experience Managers and Associates, providing coaching, mentorship, and performance management
- Establish service standards and operational procedures to ensure consistency and excellence across the client experience function
- Drive strategic initiatives to enhance client satisfaction and retention
- Oversee the resolution of complex client inquiries and escalated issues
- Partner with Product and Engineering teams to identify and implement process improvements and new client-facing solutions
- Build and maintain relationships with key stakeholders, including advisors, custodians, and third-party vendors
- Analyze client experience metrics and provide insights to senior leadership on trends and opportunities
- Bachelor's degree with 7+ years of experience in client experience or operations within the financial services industry, including 3+ years of people management experience
- Strong leadership skills with a proven track record of developing high-performing teams
- Exceptional communication and relationship-building abilities
- Comprehensive understanding of wealth management operations and custodial platforms
- Experience implementing process improvements and operational efficiencies
- Strategic thinker with excellent problem-solving skills
- Ability to thrive in a fast-paced, high-growth environment
- Advanced knowledge of financial products, including separately managed accounts (SMAs) and alternative investments
- Experience working with high-net-worth clients
- Background in fintech or wealth management technology platforms
- Project management certification or experience
- Competitive comp package that rewards impact
- Work alongside some of the brightest minds in fintech
- Ground-floor opportunity at a fast-scaling startup
- Chart your own growth path as we expand
- Full health benefits + 401(k) matching & Roth IRA options
- Unlimited PTO
Skills Required
- Bachelor's degree
- 7+ years experience in client experience or operations within financial services
- 3+ years people management experience
- Proven leadership in developing high-performing teams
- Exceptional communication and relationship-building abilities
- Comprehensive understanding of wealth management operations and custodial platforms
- Experience implementing process improvements and operational efficiencies
- Strategic thinking and strong problem-solving skills
- Ability to thrive in a fast-paced, high-growth environment
- Advanced knowledge of financial products, including SMAs and alternative investments
- Experience working with high-net-worth clients
- Background in fintech or wealth management technology platforms
- Project management certification or experience
Farther Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Farther and has not been reviewed or approved by Farther.
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Strong & Reliable Incentives — Advisor compensation includes a transparent, higher‑payout grid and equity participation that can deliver strong upside for producers. The design emphasizes meaningful rewards as production grows.
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Healthcare Strength — Medical coverage via a major national carrier with multiple plan options, HSA/FSA contributions, and complimentary primary‑care access signal comprehensive healthcare support. Dental and vision coverage round out the core offering.
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Retirement Support — A 401(k) with company match that vests immediately, alongside traditional, Roth, and after‑tax options, enables advanced retirement saving strategies. Administration via Empower supports accessibility.
Farther Insights
What We Do
Farther is the intelligent wealth management firm that's redefining the industry by combining proprietary technology with expert financial advisor guidance. We're building a generational financial institution that empowers advisors to focus on what matters most - they're clients and growing their business - while our all-in-one platform handles the back-office complexity. Our comprehensive wealth management platform offers clients a unified view of their entire financial lives through a single login, while advisors gain access to advanced tools for building personalized, tax-optimized portfolios. We provide access to extensive public strategies and alternative investments, plus our own Farther Asset Management products alongside offerings from BlackRock, Vanguard, and Fidelity. Named the #1 fastest-growing financial services firm in America by Inc. Magazine with 11,968% revenue growth over three years, we've achieved over $13 billion in recruited assets and are backed by $118M in funding, including a Series C led by CapitalG (Google's growth fund). With 400+ employees across offices in New York, Dallas, and San Francisco, we're scaling rapidly while maintaining our commitment to innovation and excellence.
Why Work With Us
We're building a generational financial institution and a mission-driven team through our CARE values: Communication, Action, Respect, and Excellence. Named to Inc. Best Workplaces two years running, we offer comprehensive benefits like $0 health coverage, immediate 3% 401(k), unlimited PTO, and quarterly recognition programs.
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