Senior Manager, Client Experience - Technology

Senior Manager, Client Experience - Technology

New York, New York, United States

Weber Shandwick is looking for a Senior Manager, Client Experience – Technology to join our growing focused on supporting clients in the technology space, including enterprise software, electronics, semiconductor manufacturing and aerospace.

In this role, you will play a critical role in driving long-term success of our New York Technology practice, serving as day-to-day client liaison, recommending programs and activities to meet client goals, effectively managing external communications projects, delivering sound counsel and managing account budgets. The ideal candidate has a background in broad corporate communications with strong capability in media relations and experience – or strong interest – in technology.

If you are excited about taking your career to the next level with a team that’s smart, passionate and fun, then we want to talk to you!

Responsibilities 

• Develop understanding of the client’s industry, business and target audience, and work with senior specialists across media, strategy, creative and issues management to deliver solutions that meet program objectives
• Identify and analyze industry issues that directly and indirectly impact the client and distill meaningful insights to provide proactive counsel, and maintain real-time understanding of tech trends to support proactive ideation
• Generate storytelling ideas and topic angles, collaboratively develop content, draft media and briefing materials, and pitch media to land earned opportunities
• Assist in financial management for clients, including development of invoices, budget reconciliation and activity reports
• Actively participate in agency growth and assist with new business as needed
• Mentor, coach and support team members and support development of their skills
• Participate in office-wide initiatives, seminars and meetings to further professional learning and development

What we are looking for

• Business Acumen – ‘Big picture’ view with understanding of broader business goals and ability to make strategic decisions
• Proactivity – Intellectual curiosity and relentless pursuit of new ideas that can be converted into practical plans
• Collaboration – Ability to foster strong client relationships and build trust internally; Dedication to the practice’s success as well as individual career
• Critical thinking – Exceptional judgment when working with team members, client contacts and vendors; Capacity to identity key questions and anticipate client or team needs; Ability to grasp complex and technical topics
• Professionalism – Attention to detail and quality; Excellent spoken and written communications skills

Qualifications

• Bachelor’s Degree in Marketing, Communications, Public Relations
• 4+ years’ relevant experience
• Broad corporate communications experience, particularly in media relations
• Passion for technology is a must – experience and technical knowledge is a plus

About Us

Weber Shandwick is a leading global communications and engagement firm in 78 cities with a network extending to 129 cities around the world. The firm’s diverse team of strategists, analysts, producers, designers, developers and campaign activators has won the most prestigious awards in the world for innovative, creative approaches and impactful work. Weber Shandwick was the only public relations agency included on the Advertising Age Agency A-list in 2014 and 2015 and the only PR firm designated an A-List Agency Standout in 2017 and 2018. Weber Shandwick was honored as PRWeek’s Global Agency of the Year in 2015, 2016 and 2017, The Holmes Report’s Global Agency of the Year in 2010, 2012, 2014, 2015 and 2017, and The Holmes Report’s Global Digital Agency of the Year in 2016. The firm deploys deep expertise across sectors and specialty areas, including consumer marketing, corporate reputation, healthcare, technology, public affairs, financial services, employee engagement, social impact, financial communications and crisis management, using proprietary social, digital and analytics methodologies. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more information, visit http://www.webershandwick.com.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $110,000 - $115,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.