Senior Manager - Applications

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

We are seeking a highly experienced and strategic Senior Manager – Applications to lead our Applications Business Unit (BU). This role will be responsible for owning the business unit’s strategy, go-to-market (GTM) execution, growth, and profitability. The ideal candidate will bring strong leadership, technical depth, and a clear understanding of enterprise business processes to support CNS’s overall objectives and deliver client-centric solutions.

DUTIES & RESPONSIBILITIES

• Strategic & Business Leadership
• Develop and execute strategic plans aligned with CNS’s business goals for the Applications BU.
• Define go-to-market strategies to drive revenue growth and market presence.
• Identify emerging technologies, market trends, and business opportunities.
• Ensure all initiatives are in line with business targets and timelines.
• Delivery & Operational Excellence
• Oversee the full software development lifecycle – from requirement gathering and planning to deployment and support.
• Ensure delivery excellence, including timeliness, quality standards, and budget adherence.
• Establish and enforce best practices, development methodologies, and performance standards.
• Client Engagement & Satisfaction
• Engage with key clients to understand business needs and technical requirements.
• Build and maintain long-term relationships to enhance satisfaction and retention.
• Address escalations and ensure proactive communication with clients.
• Financial Management
• Own and manage the BU’s P&L including revenue forecasting, budgeting, and cost control.
• Implement cost-optimization strategies while pursuing new revenue opportunities.
• People & Cross-Functional Collaboration
• Lead, mentor, and develop high-performing technical and functional teams.
• Collaborate closely with sales, marketing, pre-sales, and other BUs to ensure alignment on project and delivery goals.
• Promote a culture of innovation, collaboration, and accountability.
• Risk, Compliance & Governance
• Ensure projects and solutions are compliant with industry regulations, data protection standards, and internal policies.
• Proactively identify and mitigate project and business risks.

Education:

• Minimum: Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
• Desired: Master’s degree is preferred.

Experience:

• Proven experience in software development, with at least 8+ years in a leadership role overseeing application development, delivery, or business unit management.

Skills & Abilities:

• Excellent leadership, communication, and interpersonal skills.

• Strong understanding of business processes, market dynamics, and evolving customer needs.

• Demonstrated ability to develop and execute strategic plans, manage budgets effectively, and drive results through cross-functional collaboration and performance management.

Compliance with policies and procedures based on the ISO standards adopted by CNS.