Senior Management Analyst - 100% Remote (REF1716R)

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Summary:
We are seeking a Senior Management Analyst. This role involves conducting organizational studies, designing systems and procedures, and implementing work simplification strategies to streamline processes.

Key Responsibilities:

• Organizational Analysis:
  • Conduct organizational studies and evaluations to assess the effectiveness of current processes and identify areas for improvement.
  • Collect and analyze data to generate insights into workflow efficiencies and process bottlenecks.
• System and Procedure Design:
  • Design and implement systems and procedures to enhance operational efficiency and support organizational goals.
  • Work collaboratively with team members to develop practical solutions and best practices for optimized workflows.
• Work Simplification and Measurement Studies:
  • Conduct work simplification and measurement studies to streamline tasks and reduce inefficiencies.
  • Develop methods to measure performance improvements and assess the impact of implemented changes.
• Documentation and Manual Preparation:
  • Prepare and maintain detailed operations and procedures manuals that clearly document processes and protocols.
  • Ensure manuals are accessible and updated regularly to support staff training and operational consistency.

• 10 years of experience in a management analysis or business process improvement role.
• Strong analytical skills with proficiency in data analysis and process improvement techniques.
• Strong understanding of business analysis and operational efficiency principles.
• Excellent written and verbal communication skills, with an ability to present findings and recommendations clearly.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

 Preferred Qualifications:

• Experience with project management or process improvement methodologies, such as Lean or Six Sigma.
• Familiarity with data visualization tools such as Tableau or Power BI.

Education:

• Bachelor’s degree in Business Administration, Management, or a related field (or equivalent experience).

Clearance Requirement:

• Must be a U.S. citizen
• Must have an active Public Trust or have the ability to obtain one.

Salary Range: 

• The expected annual pay range for this position is up to $92,000. 
• The pay rate will vary based on skills, experience, and location.

Citizant offers a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) 
• Generous PTO
• Company-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.