Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:We are currently seeking a Senior Machine Learning Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact.
This role is available to candidates across Canada and the US. If you are local to one of our hubs (Toronto, Calgary, or Burnaby) then you will be expected to be in office twice per week on days of your choice. If you are not local to our hubs, then you may work remotely across Canada or the US, but our offices are open if you would like to visit.
What your team does:
At Clio, we are proud to have an exceptional team dedicated to transforming the legal experience for all, and our engineering team’s goal is to deliver outstanding solutions that empower and delight our customers.
The AI team leverages cutting-edge advancements in natural language processing, GenAI and agentic systems to develop innovative tools that streamline workflows, enhance efficiency, and enable legal professionals to focus on what matters most - justice.
A day in the life might look like:
- Develop advanced machine learning models using structured and unstructured data to improve Clio’s customer’s experience
- Create LLM/agentic based solutions to help Clio’s clients to save time and create efficiencies
- Collaborate cross-functionally with engineering, product management, operations, and data science to identify new ML-driven features for Clio customers
- Work in an agile environment with our team of machine learning engineers, MLOps engineers, and software developers across a variety of projects
What you may have:
- Hands-on experience in model development, specifically with designing and shipping agentic systems, including retrieval, tool use, orchestration, and the evaluation frameworks that keep them reliable and safe in production.
- Proficiency in data manipulation, cleaning, and pre-processing for complex unstructured data sets
- A proven ability to quickly learn new technologies and adapt to a dynamic, fast-paced environment with distributed teams and customers
- Experience working with open-source LLM foundation models and APIs for commercial LLMs, such as ChatGPT or Gemini
- A history of past projects showcasing your successes, challenges, and growth as an ML expert
- Clear communication skills and the ability to build trust with both internal teams and external customers
- Demonstrated success in mentorship within software development, particularly using an agile process and with large-scale SaaS products
- A strong desire to continuously learn, challenge yourself, and refine your craft as an ML engineer
This posting is for an existing vacancy.
#LI-Remote
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Skills Required
- Hands-on experience designing and shipping agentic systems, including retrieval, tool use, orchestration, and production evaluation frameworks
- Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured datasets
- Ability to quickly learn new technologies and adapt to a dynamic, fast-paced environment with distributed teams and customers
- Experience with open-source LLM foundation models and commercial LLM APIs such as ChatGPT or Gemini
- Past projects demonstrating success, challenges, and growth as a machine learning expert
- Clear communication skills and ability to build trust with internal teams and external customers
- Demonstrated success mentoring software development teams, particularly in agile processes and large-scale SaaS products
- Strong desire to continuously learn, challenge yourself, and refine your machine learning engineering skills
Clio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.
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Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
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Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
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Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.
Clio Insights
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.
