Senior Lifecycle Marketing Manager (Full Remote - EMEA)

Posted Yesterday
Be an Early Applicant
27 Locations
Remote
Senior level
Artificial Intelligence • Conversational AI
The Role
Own EverAI’s full CRM lifecycle strategy across onboarding, first purchase, retention, reactivation, and repeat purchasing. Use behavioral data, segmentation, personalization, experimentation, and performance analysis to increase conversion, revenue, retention, and lifetime value. Build journeys across email, push, in-product messaging, and promotions while partnering with Product, Data, Engineering, and Creative to improve tooling, tracking, and reporting.
Summary Generated by Built In
Our Vision & Products

🚀 EverAI — Building the Future of AI Companionship

One of the Top 15 Largest & Fastest-Growing AI Companies in the World

50 Million Users in 2 years — Help Us Reach 100M first, 500M next

At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.

Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.

And we’re only just getting started!

Our Team

We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.

Alexis Soulopoulos [CEO]

• 10+ years in Tech Executive Leadership

• Co-Founder Mad Paws Holdings (from 0 to IPO)

• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23

Michael Monin [Co-founder & CTO]

• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM

• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)

Thomas Lacroix [Co-founder & CMO]

• 8+ years in Customer Acquisition & E-commerce Growth

• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)

Maruša Fasano [CFO/Legal]

• 25+ years in Finance, Strategy, M&A

• Ex-CFO/M&A @Curatible (exited to Blackstone)

• Ex-President of the Board @SotremoSA (exited)

• Co-founder/CFO @SoftOne (exited)

Your Role

More than 50 million people already use EverAI’s products, and we’re growing toward 100 million.

The audience is already here. The opportunity is what happens next.

We’re hiring a Senior Lifecycle Marketing Manager to take CRM to an entirely new level. Your mission is clear: turn it into a major revenue channel by converting more users, increasing repeat purchases, and giving people compelling reasons to keep coming back.

You’ll own everything within CRM, from onboarding and first purchase to retention and reactivation, across email, push notifications, in-product messaging, and promotions.

You’ll report directly to Thomas Lacroix, our Co-founder and CMO, with the freedom to rethink journeys, test ambitious ideas, and build the CRM playbook that gets us there.

At our scale, even small improvements can influence millions of user journeys and create significant growth.

If you’re looking for more than a campaign-management role, this is your opportunity to drive measurable growth at exceptional scale.

Your Responsibilities
  • Own one of EverAI’s biggest growth opportunities: lead the strategy and execution across the full CRM lifecycle, from onboarding and conversion through repeat purchasing, retention, and reactivation

  • Find the growth hiding in our user base: use behavioral data to uncover where users lose interest, stop engaging, or miss an opportunity to purchase

  • Crack the first-purchase challenge: create onboarding, abandoned-payment, offer, and follow-up journeys that turn more registered users into paying customers

  • Keep users coming back: increase token purchases, repeat purchasing, retention, reactivation, and LTV through smarter segmentation, personalization, and timing

  • Test big ideas quickly: build experiments, measure what genuinely moved the numbers, scale the winners, and turn each result into the next opportunity

  • Make ambitious CRM ideas possible: work directly with Product, Data, Engineering, and Creative to improve the tooling, tracking, messages, offers, and reporting behind the channel

Your Qualifications
  • You’ve scaled CRM before: you can show significant improvements you personally drove in revenue, conversion, repeat purchases, retention, reactivation, or LTV, with real numbers

  • You understand consumer growth: you’ve worked in a high-volume B2C subscription business, where CRM had a direct effect on revenue

  • You think like a builder: you do not stop at recommendations; you can personally create segments, journeys, experiments, campaign logic, and performance analysis

  • You know how to find and prove what works: you can turn user behavior into ideas and use testing, control groups, attribution, and incrementality to validate the results

  • You move quickly and take ownership: you are comfortable building without a finished playbook, deciding what matters most, and creating momentum without waiting for perfect information

  • You communicate clearly and work across teams: you collaborate directly with technical, creative, and commercial stakeholders in English

  • You are comfortable with our product category: you can confidently work on products powered by uncensored AI models and content

Bonus points
  • You have worked in iGaming, free-to-play gaming, fintech, consumer subscriptions, or high-frequency e-commerce

  • You have experience with token, credit, virtual-currency, bonus, or repeat-deposit models

  • You have built or redesigned CRM in a fast-scaling company

  • You use AI to improve analysis, personalization, experimentation, or content development

Why EverAI?

📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond

🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it

🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance

🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship

👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity

🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale

What We Offer

✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨‍👩‍👧‍👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️‍🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
AI Tools Access: Premium access to ChatGPT, Cursor, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows

* 💸 Compensation: Our salary ranges are set based on role level, scope, location, and market data, and applied consistently regardless of candidate background or negotiation history. The final offer within the published range reflects assessed experience and scope.

🎯 Top Tier Talent Is Our Multiplier

We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.

We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.

If that’s you — reach out and apply!

💡 External Referral Program

Know someone who could be a great fit for this role? You can refer them through the EverAI External Referral Program and earn a bonus of up to 2,500 USD if they’re hired. Submit a referral here.

Skills Required

  • Demonstrated experience scaling CRM and personally driving measurable improvements in revenue, conversion, repeat purchases, retention, reactivation, or lifetime value
  • Experience in a high-volume B2C subscription business where CRM directly affected revenue
  • Ability to create segments, journeys, experiments, campaign logic, and performance analyses
  • Experience using behavioral data to develop ideas and validating results through testing, control groups, attribution, and incrementality
  • Ability to work quickly, take ownership, make prioritization decisions, and build without a finished playbook
  • Clear communication and collaboration with technical, creative, and commercial stakeholders in English
  • Comfort working with products powered by uncensored AI models and content
  • Experience in iGaming, free-to-play gaming, fintech, consumer subscriptions, or high-frequency e-commerce
  • Experience with token, credit, virtual-currency, bonus, or repeat-deposit models
  • Experience building or redesigning CRM in a fast-scaling company
  • Use of AI to improve analysis, personalization, experimentation, or content development
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The Company
34 Employees
Year Founded: 2023

What We Do

Our Vision: To be the leading innovator in AI-driven entertainment, offering unique, engaging, and personalized experiences that transform how stories are told and games are played. Our Team: A blend of technologists, artists, marketers, and storytellers, our team is dedicated to pushing the boundaries of AI in entertainment, ensuring every interaction is an unforgettable experience. Our Commitment: To create AI experiences that are not just technologically advanced but also ethically designed, focusing on privacy, user respect, and creative freedom.

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