Course Hero
Course Hero's mission is to transform studying into a seamless experience for every course.
USA
Remote

Senior Lifecycle Marketing Manager (Contract)

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We are looking for an experienced Senior Lifecycle Marketing Manager to deliver on content growth initiatives  and help expand our marketing channels. This is a 12 month contract position reporting to the Group Manager of lifecycle marketing. You'll help deliver an outstanding customer experience through lifecycle channels like email, push notifications, and in-app messages. In this role you’ll produce engaging and effective lifecycle programs, expand infrastructure, and collaborate with partners to elevate the lifecycle marketing program and help the business reach its goals. 

This is a contract position requiring a commitment of 40 hours per week, with availability to attend meetings during regular business hours, as needed.. This assignment will start in June 2024 and lasts 12 months. 

Here are some ways you'll make an impact:

  • Engage product managers, creative teams, and engineers to develop scalable multi-channel marketing campaigns using html, css, liquid, responsive modular templates, and other tools
  • Provide expertise on lifecycle marketing strategies and user flows to engage, convert, and retain users 
  • Implement complex, multivariate A/B tests, and make optimization recommendations
  • Create and optimize segmentation and content personalization strategies
  • Leverage Braze to send high-quality, user-focused email, push, and in-app messages
  • Work with engineering teams to develop infrastructure to power engaging user experiences and strong business outcomesHelp ideate on campaigns and growth tactics to contribute to annual and quarterly plans

Are you our next Senior Lifecycle Marketing Manager?

  • 5+ years of relevant work experience including working with an enterprise-level CRM platform (Braze experience preferred)
  • Advanced knowledge of HTML and CSS, including mobile-responsive templates and experience with a scripting language (Liquid, AMPScript, Free Marker, etc.) 
  • Familiarity with data concepts such as APIs, JSON, ETLs, etc.
  • Knowledge of the Martech landscape and an ability to learn new systems quickly
  • Experience with measurement tools like Tableau, Looker Data Studio, Amplitude, AppsFlyer, Google Analytics.
  • Experience successfully building and maintaining sophisticated, multi-channel experiences and multivariate A/B tests

Bonus Points:

  • Experience with Braze
  • Proficient with SQL
  • Experience with Javascript 

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In accordance with Colorado law, the base salary for this role if filled within Colorado is as follows. 

Colorado Pay Range

$52$81 USD

In accordance with Washington law, the base salary for this role if filled within Washington is as follows.

Washington Pay Range

$52$81 USD

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Candidate Location Eligibility:
Austin, TX
Boston, MA
Buffalo, NY
Charleston, SC
Chicago, IL
Colorado, CO
Dallas-Fort Worth, TX
Hampton Roads, VA
Houston, TX
Indianapolis, IN
Los Angeles, CA
New York City, NY
Ogden, UT
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, OR
Provo, UT
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
Tucson, AZ

What are Course Hero Perks + Benefits

Culture
Volunteer in local community
Course Hero employees participate in local volunteer activities, such as the Second Harvest Food Bank, Life Moves, etc.
Partners with nonprofits
Course Hero partners with non-profits like iMentor and continuously finds ways to volunteer or work together with others.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Course Hero has a dedicated wellness committee that sets up weekly and monthly events.
Team workouts
Course Hero has on-site yoga and fitness classes taught by other Course Hero employees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Course Hero will match $1 for $1 up to $1,000 each calendar year to support a cause of your choice.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Course Hero offers benefits for our commuting heroes. $150 on a public transportation card (Bart, Caltrain, muni, etc) or a $150 gas card, which reloads on the first day of each month.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees receive free lunch on Tuesday, Thursday.
Company-sponsored happy hours
Onsite office parking
We offer employees free parking in our parking lot.
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our perks and benefits stem directly from employees themselves. Our People team sends out an engagement survey every quarter and make internal changes to our perks based on data stemming directly from our engagement surveys!

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