Who We Are
Duck Creek Technologies is an intelligent solutions provider helping define the future of the property and casualty (P&C) and general insurance industry. Our SaaS solutions enable insurers to modernize their operations, innovate faster, and deliver better experiences to their customers.
With more than 1,500 employees globally, Duck Creek is a flexible-first company. We give employees flexibility in how they manage their day-to-day work while intentionally bringing teams together for meaningful collaboration and connection.
If you are interested in working in a fast-paced, evolving company helping transform one of the world’s largest industries, we would like to hear from you.
To learn more about Duck Creek Technologies, visit www.duckcreek.com and follow us on LinkedIn.
About Vista
Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.
Why This Role Matters
As our Senior Learning Developer, you will create and evolve learning programs that help employees, partners, and customers build knowledge and proficiency across Duck Creek products. You will partner with subject matter experts, the Instructional Design/Learning team, Duck Creek University, and cross-functional stakeholders to translate business and product needs into effective learning experiences. This is an opportunity to shape high-quality product education while improving how learning content is developed, delivered, and maintained at scale.
What You’ll do
- Design and develop product training curricula across instructor-led, virtual, web-based, and other digital learning formats.
- Partner with subject matter experts and key stakeholders to translate product and business needs into clear, accurate, and effective learning content.
- Create interactive tutorials, course modules, certification materials, simulations, knowledge checks, and assessments using online learning development tools.
- Test, evaluate, and maintain learning materials to support technical accuracy, instructional quality, and alignment with current learning standards.
- Identify and implement opportunities to improve curricula, development processes, tools, and learning delivery while sharing expertise and best practices across the team.
What You’ve Done
- Strong applied knowledge of instructional design and learning principles, practices, processes, tools, and standards.
- Demonstrated experience developing learning solutions, curricula, digital learning modules, certification materials, or comparable educational content across multiple delivery formats.
- Experience partnering with subject matter experts and stakeholders to translate complex information and business needs into clear learning requirements and deliverables.
- Demonstrated ability to independently deliver work of moderate to high complexity within a software, SaaS, technology, insurance technology, or comparable business environment.
- Experience using online learning development tools to create engaging and interactive learning experiences, including assessments and knowledge checks.
- Strong communication, stakeholder management, planning, prioritization, and structured problem-solving capabilities.
- Bachelor’s degree or equivalent practical experience in instructional design, learning, or a closely related discipline.
Why You’ll Love Working Here
- Flexible-first working environment, with intentional opportunities for teams to connect and collaborate in person.
- Opportunity to contribute to technology supporting the global property and casualty insurance industry.
- Work within a global, collaborative environment where employees are encouraged to learn, contribute, and make an impact.
- Access to a comprehensive U.S. benefits package, including medical, dental, vision, life and disability insurance, a 401(k) retirement plan with employer match, FSA and HSA options, paid holidays, vacation and volunteer time, and an Employee Assistance Program, subject to eligibility and location.
Additional Information
Location: Bay Area, CA — Hybrid
Work Authorization: Legally authorized to work in the country of the job location.
Compensation: The expected salary range for candidates living in the San Francisco/Bay Area is $75,000 – $107,200. Actual compensation is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, where permitted by law.
This position is also eligible for annual bonus compensation, subject to plan terms and individual eligibility.
Final compensation will be determined based on the factors outlined above and in accordance with applicable law.
What We Stand For
Our global company celebrates and leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background.
Duck Creek is committed to providing equal opportunity to all employees and applicants and to recruit, hire, train, and reward employees based on their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital status, military status, or any other protected status.
We believe employees should be able to bring their authentic selves to work and are proud of our shared commitment to our Core Values:
We Prioritize Respect. We Listen. We Care. We Add Value. We Lead.
To learn more about our culture, values, DE&I initiatives, and people, visit:
https://www.duckcreek.com/life-at-duck-creek/
Please let us know if you encounter accessibility barriers with our web content by contacting [email protected].
Privacy Notice
By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.
Duck Creek Technologies does not accept, nor will we pay a fee for, any hires resulting from unsolicited headhunter or agency resumes.
#LI-LL
Skills Required
- Strong applied knowledge of instructional design and learning principles, practices, processes, tools, and standards
- Experience developing learning solutions, curricula, digital learning modules, certification materials, or comparable educational content across multiple delivery formats
- Experience partnering with subject matter experts and stakeholders to translate complex information and business needs into clear learning requirements and deliverables
- Ability to independently deliver moderately to highly complex work in a software, SaaS, technology, insurtech, or comparable business environment
- Experience using online learning development tools to create interactive learning experiences, assessments, and knowledge checks
- Strong communication, stakeholder management, planning, prioritization, and structured problem-solving skills
- Bachelor's degree or equivalent practical experience in instructional design, learning, or a closely related discipline
Duck Creek Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Duck Creek Technologies and has not been reviewed or approved by Duck Creek Technologies.
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Fair & Transparent Compensation — Pay is generally characterized as fair and competitive, with multiple statements describing overall satisfaction with total compensation. Pay is also linked to a positive work-life balance in at least one account.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, and vision along with disability and life protections. Supplemental options like accident and critical illness coverage, plus HSA/FSA access, reinforce breadth of coverage.
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Retirement Support — Retirement benefits appear notably strong, highlighted by a 401(k) plan with an employer match that is positioned as above average. Vesting terms are explicitly noted, signaling a structured and meaningful retirement offering.
Duck Creek Technologies Insights
What We Do
Duck Creek Technologies is a leading provider of core system solutions and professional services to the P&C and General Insurance industry. All of our functionally rich solutions are available via Duck Creek On Demand, our enterprise SaaS solution.
Why Work With Us
Duck Creek has a highly collaborative work culture, which promotes open exchange of ideas across teams. Leadership is highly receptive of new ideas and help the teams execute it. Duck Creek is highly flexible in terms of work timings which ensures the employees to have a good work life balance.
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