Senior Learning Designer, UK

| London, Greater London, England, GBR | Hybrid
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We're on a mission to provide equitable access to economic opportunity, for everyone.
We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.
We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we've trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.
Join Multiverse and help us set a new course for work.
The Opportunity
The role of a Senior Learning Designer is to lead the creation of highly engaging and industry-relevant curricula that drive real-world outcomes for our apprentices and clients. They are responsible for strategic high level curriculum design and for the creation, maintenance and iteration process across a range of products. They are themselves a highly proficient learning designer, but also coordinate the work across a team of designers and subject matter experts to meet ambitious production deadlines.
Specifically, you will:

  • Design blended curriculum that encompasses live and asynchronous learning modalities. Ensure compliance with vendor or regulatory frameworks
  • Apply Multiverse's MAGE framework into high-level curriculum design and validate use of MAGE framework and other quality assurance processes in lower-level designs
  • Develop strategic learning design plans which leverage existing content or curricula to maximise cost of production
  • Use learner and client trends data for existing products to drive effective design decisions and make recommendations to the wider Technical Curriculum team on priorities for product improvement
  • Evolve learning design to incorporate new learning theory and technologies and champion their use with others
  • Onboard, direct and manage the day to day work of contractors and/or subject matter experts
  • Manage the day to day priorities and quality of output from more junior learning designers
  • Specify and create supplemental materials to effectively onboard coaches to support and direct learning experiences
  • Lead decision-making on specifying various modes of delivering content; act as a champion of best practices when selecting, and designing for, various modalities.
  • Apply different communication and influence strategies to establish consensus, secure agreement and/or buy-in from stakeholders. You understand what teams in the business do and what motivates different business functions, in order to better influence wider teams to get projects completed to a high standard


About you:

  • Deep experience in applying the end-to-end ADDIE process to high-level curriculum design + instructional/learning design.
  • Experience leading product design in a multi-sided marketplace, balancing client, manager and learner feedback.
  • Experience using data to evaluate the effectiveness of learning interventions and prioritise curriculum design decisions.
  • Experience designing and developing industry-relevant curricula that leverages applied and active learning principles, and quality-assuring those materials.
  • Experience leading the design planning across multiple products with a clear sense of how to effectively deploy resources and manage builds to minimise cost of production.
  • Experience applying and championing strong backward design principles to create measurable learning outcomes and aligned formative and summative assessments
  • Communicate convincingly with peers and senior stakeholders to persuade on the direction of curriculum enhancements
  • Experience using knowledge of own technical domain to simplify complex subjects and concept to develop technical content; experience mentoring others in the creation of technical curricula and learning experiences.


Preferred Skills and Qualifications:

  • Additional experience designing for technical disciplines such as Data, Cyber security, Software Engineering or IT Ops.


Education and Experience:

  • 6+ years of experience in instructional/curriculum design within a commercial environment.
  • You are passionate about learning design and keeping ahead of the latest techniques, trends and approaches
  • You are successful at working with senior stakeholders and influencing without authority. You are a trusted thought partner for leaders at all levels
  • You have a track record of delivering excellence and impact with an ability to balance both learner and client needs
  • You analyse and solve problems without clear precedent by applying your in depth experience and working effectively cross functionally to get to a resolution
  • You are a strong individual contributor that works with a high degree of indepedence, but great at building relationships and trust with people quickly
  • You have the ability to complete critical processes with a high degree of accuracy at pace
  • You are able to turn long term projects into small actionable steps and take an agile approach to planning which recognises how priorities may need to shift and change with new information
  • Excellent verbal and written communication skills
  • You are passionate about social and economic mobility and the goal of ensuring that all people, regardless of background, have access to the best opportunities
    How we hire


Benefits

  • Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support
  • Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year
  • Team fun - weekly socials, company wide events and office snacks!


Our commitment to Diversity, Equity and Inclusion
We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here .
Right to Work
Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • ElixirLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • HubSpotCRM
    • IterableLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

An Insider's view of Multiverse

What’s the vibe like in the office?

The office has a great collaborative atmosphere. Multiversers make it a point to sit with people outside of their team. Along with a variety of snacks and beverages in the office, we like to do a weekly happy hour as well as monthly team events.

Jade

Senior Workplace Associate

What does your typical day look like?

My time is split between teaching workshops on key software engineering concepts and providing 1:1 coaching for my apprentices. On an instructional day, I start at 9am to demo the day’s content, and spend the afternoon reviewing apprentice code. I support apprentices on a wide range of tech stacks, so I’m always learning something new.

Michael

Software Engineering Coach

How does the company support your career growth?

Multiverse has clear leveling frameworks which give our team members a great sense of their growth trajectory. We encourage frequent feedback so that Multiversers and their managers are on the same page about timelines for growth. We also have a few formalized touchpoints a year ensuring that when folks are ready for the next step, they can take it

Nafi

People Partner

What are Multiverse Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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