Senior Learning and OD Partner

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Co Dublin, Dublin, IRL
Retail • Software
The Role
The Opportunity

ESW is on a strong trajectory of growth and central to this growth is the development of our People. We are now recruiting for a Senior Learning & OD Partner to join our People Team. This an exciting opportunity where you will truly get to leverage your skills and experience to directly impact the capability of our organisation and drive our learning strategy.

The successful candidate will be responsible for designing, developing and delivering learning content in support of enabling our teams success both in their current role and future ambitions.

This role is hybrid, with approximately 50% of your time in the office and 50% remote. We’re currently based in Swords, Co. Dublin, and will be relocating to our new office at North Wall Quay, Dublin 1 in March 2026.

Responsibilities
  • In collaboration with the HR Business Partnering team, partner with key leaders across our business to identify the opportunities to enhance organisational capability identifying both current and future skill gaps across all functions.
  • Take responsibility for the design, development and delivery of learning solutions. By leveraging internal and external networks, ensure we offer targeted solutions that are efficient and effective and capitalise on the latest in design thinking and learning modalities.
  • Manage the execution of training initiatives through various modalities including in-person workshops, virtual instructor-led training, e-learning modules, blended learning) ensuring high engagement and effectiveness.
  • Establish clear metrics and evaluation methods to measure the effectiveness and ROI of L&D programs, using data to drive continuous improvement and demonstrate business impact.
  • Develop and manage the L&D budget, and effectively manage all relationships with external training vendors, consultants, and any other third parties.
  • Foster an organisational culture that is consistent with the values of ESW by designing, implementing and assessing organisational programmes that help embed our culture and values throughout the employee lifecycle.
  • Act as the key development partner for building our learning pathways and driving career succession in ESW
Requirements
  • 7+ years of experience in Learning and Development, training, or organisational development roles, with at least 3 years in a senior leadership position.
  • Bachelor’s degree in Human Resources, Education, Organisational Psychology, or a related field required. Master’s degree or professional certifications are desirable.
  • Tech Industry Experience: Prior experience working within a technology company or a highly dynamic, innovative and scaling environment is essential.
  • Instructional Design Mastery: Deep knowledge of adult learning theories, instructional design principles and diverse training delivery methods.
  • Strategic Thinking & Execution: Ability to translate business needs into practical, effective L&D solutions and drive them from conception to completion.
  • Analytical Skills: Strong ability to analyse data and metrics to evaluate program effectiveness, measure ROI, and inform decision-making.
  • Communication & Influence: Excellent presentation, facilitation, and communication skills, with the ability to engage, influence and motivate customers at all organisational levels.
  • Innovation Mindset: Passion for exploring and integrating new learning technologies and methodologies to keep programs relevant and engaging.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?
  • Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
  • Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
  • Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
  • Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

#LI-Hyrbrid

#LI-LK1


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The Company
HQ: New York, New York
989 Employees

What We Do

At ESW, we believe that every shopper in every country should have seamless access to their favorite brands. Our innovative software, extensive logistics infrastructure, and cross-border expertise have empowered some of the world’s most iconic brands to grow internationally while delivering a seamless, localized online shopping experience. ESW’s modular solution gives online retailers control over the end-to-end international customer journey – from checkout to returns. Learn how we can help you sell global but feel local: www.esw.com

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