Senior Lead Product Design

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Own the business model, competitive proposition, roadmap, execution, and P&L for UPI cross-border remittances. Drive growth, product launches, operational processes, risk and fraud controls, compliance, testing, exception management, and continuous improvement while partnering with Technology, Legal, Finance, Sales, Risk, Compliance, and Operations.
Summary Generated by Built In
- Design and deliver the business model and competitive product proposition for UPI Cross-Border Remittances. - Own the product roadmap, execution, and delivery, accelerating growth across new customer and business segments. - Drive end-to-end product P&L, optimizing costs, margins, revenue growth, and loss reduction. - Define, document, and maintain Business Requirement Documents (BRDs), operating models, and end-to-end business and operational processes. - Ensure robust risk, fraud, audit, and governance controls across product design and execution. - Support new product launches with structured and timely stakeholder communication. - Partner closely with Technology, Compliance, Risk, Operations, Legal, Finance, Sales, and Business teams to deliver best-in-class remittance solutions. - Drive continuous process improvement by identifying control gaps and coordinating with internal audit to meet SLAs and regulatory requirements. - Ensure high-quality functional testing and exception management to minimize operational issues and enhance customer experience.
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The Company
HQ: Mumbai, Maharashtra
2,124 Employees
Year Founded: 2005

What We Do

NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address'​ as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity

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