Senior Lead of Brand Communications & Strategy

Posted Yesterday
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17 Locations
In-Office or Remote
Senior level
Information Technology • Machine Learning • Natural Language Processing • Software • Database • Generative AI
Our mission is to help the world discover private companies, see what others can’t, and unlock tomorrow’s opportunities.
The Role
Lead brand narrative, PR, content, social, and web strategy to build awareness and authority. Manage media relations, thought leadership, editorial planning, AI-enabled content workflows, and cross-functional campaigns. Hire, coach, and run a Brand Communications team while overseeing agencies, measuring performance, and ensuring consistent messaging across channels to support company growth.
Summary Generated by Built In
About Crunchbase

Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions.

We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products.

Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine.

Our inclusive remote-first culture, competitive pay, and employee wellness benefits set us apart!

About the Role:

The Senior Lead of Brand Communications & Strategy is responsible for shaping and advancing Crunchbase’s brand narrative, communications strategy, thought leadership, and audience engagement across owned and earned channels. As the leader of our Brand Communications function, this role will drive how Crunchbase shows up in the market, strengthening brand awareness, credibility, and authority through compelling storytelling and strategic communications.
Sitting at the intersection of brand, PR, content, social, and web strategy, the Senior Lead will lead a team while partnering closely with stakeholders across Marketing, Product Marketing, Demand Generation, Lifecycle, Events, Sales, and Partnerships. This role is responsible for translating business priorities, market insights, and product innovation into impactful brand and communications programs that build audience engagement and support company growth.
This is a highly visible leadership role with the opportunity to shape Crunchbase’s external voice, influence brand strategy, and drive the evolution of our communications function.

What You'll Do:
  • Brand Strategy & Management:

    • Partner with Marketing leadership to evolve Crunchbase's brand strategy, positioning, and visual identity

    • Bring forward new ideas, insights, and recommendations that strengthen brand awareness, differentiation, and market perception

    • Ensure brand consistency across all customer-facing channels, campaigns, and marketing initiatives

    • Develop and maintain brand guidelines, messaging frameworks, and content standards

    • Monitor brand performance, market trends, and competitive presence to inform future brand initiatives

    • Help translate company priorities, product direction, and market intelligence into clear, compelling stories for target audiences.

  • PR, Media Relations & External Communications

    • Lead Crunchbase’s PR and earned media strategy, identifying opportunities to increase visibility, credibility, and share of voice.

    • Build and manage relationships with relevant reporters, editors, influencers, industry voices, and external communications partners.

    • Develop and execute communications plans for company announcements, data-driven stories, product launches, partnerships, milestones, and thought leadership moments.

    • Partner with executives and internal stakeholders to shape media narratives, talking points, briefing materials, bylines, contributed content, and press responses.

    • Manage PR agency, freelancer, or vendor relationships as needed, ensuring alignment with business priorities, messaging, and brand standards.

    • Support issues management and sensitive communications by applying strong editorial judgment, reputational awareness, and cross-functional alignment.

    • Track PR outcomes and media performance, sharing insights and recommendations that improve future communications efforts.

  • Content Strategy & Thought Leadership:

    • Develop and execute content strategies that support awareness, engagement, and business growth objectives

    • Lead editorial planning across key owned channels, including blog, web, social, thought leadership, customer stories, data stories, executive content, and campaign narratives

    • Partner with Product Marketing, News, Data and subject matter experts to develop differentiated narratives and thought leadership

    • Identify new content opportunities, formats, and storytelling approaches that strengthen audience engagement and brand authority in private markets, financial services, tech, and related sectors.

    • Balance long-term editorial strategy with hands-on content development, editing, quality control, and execution.

    • Maintain high standards for clarity, accuracy, tone, audience relevance, and brand consistency across communications and content.

  • Digital Presence & Audience Engagement:

    • Guide social media strategy in partnership with the social media owner, ensuring Crunchbase’s social presence reflects a clear brand voice, timely market perspective, and audience-first content approach.

    • Partner with the web/AEO owner to ensure website content, brand messaging, SEO/AEO priorities, and digital storytelling support audience needs and business goals.

    • Help define priority narratives, editorial themes, and authority-building topics across social, web, and owned content channels.

    • Partner with Product Marketing, Demand Generation, and Lifecycle to support integrated campaigns, launches, and go-to-market initiatives with strong messaging and content strategy.

    • Evaluate content, PR, social, and web performance to identify opportunities for optimization, audience growth, and stronger engagement.

    • Ensure owned and earned channels work together to build brand authority, improve discoverability, and reinforce Crunchbase’s market position.

  • AI-Enabled Content Operations:

    • Identify and implement AI-enabled workflows that improve content creation, research, campaign execution, reporting, and operational efficiency

    • Leverage AI tools to accelerate content production while maintaining brand quality and consistency

    • Evaluate emerging marketing technologies and content trends to improve team productivity and scalability

  • Leadership & Cross-Functional Partnership:

    • Lead and develop the Brand Communications team as a player-coach, highlighting team impact to the business

    • Manage agency and vendor relationships while ensuring alignment with business objectives and brand standards

    • Establish team priorities, workflows, and success metrics that support marketing and company goals

    • Provide strategic guidance, editorial direction, and constructive feedback to help team members grow and product stronger work

    • Foster a culture of creativity, accountability, experimentation, and continuous improvement

What We're Looking For:
  • Strong experience in brand communications, PR, content strategy, messaging, storytelling, and audience engagement.

  • Ability to translate business objectives, market trends, customer needs, and product priorities into compelling narratives and communications programs.

  • Strong understanding of media relations, earned media strategy, executive communications, thought leadership, and reputational judgment.

  • Excellent writing, editing, messaging, and editorial judgment across multiple formats and channels.

  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

  • Strong understanding of brand positioning and how to build consistent narratives across PR, social, web, campaigns, and owned content.

  • Working knowledge of SEO, AEO, website strategy, social media, and digital content performance.

  • Ability to analyze communications, content, social, web, and PR performance data and translate insights into recommendations.

  • Experience managing agencies, freelancers, PR partners, or external creative/communications vendors.

  • Strong leadership, communication, stakeholder management, and cross-functional collaboration skills.

  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.

  • Understanding of AI-enabled content tools, automation platforms, research tools, media monitoring tools, and emerging marketing technologies.

  • Ability to thrive in ambiguity, bring structure to complex initiatives, and adapt to evolving business needs.

What Crunchbase Offers:

At Crunchbase, we’re building a culture where talented people can grow, innovate, and make an impact. We invest in our team so everyone has the support, tools, and trust to do meaningful work and thrive — personally and professionally.
Here’s what you can expect:

  • Competitive compensation and equity — rewarding you for your contributions and ownership mindset

  • Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration

  • Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options)

  • Continuous learning support through generous reimbursement for professional development and skills growth

  • 401(k) and Roth plans with an annual financial adviser check-in to help you plan your future

  • Wellness resources — including a monthly stipend to support physical and mental health

  • Work-from-home enablement — internet stipend and home office setup allowance

  • Charitable giving match through our Town Hall awards and community impact initiatives

  • A mission-driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow

At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application!

Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.

Skills Required

  • Strong experience in brand communications, PR, content strategy, messaging, storytelling, and audience engagement.
  • Ability to translate business objectives, market trends, customer needs, and product priorities into compelling narratives and communications programs.
  • Strong understanding of media relations, earned media strategy, executive communications, thought leadership, and reputational judgment.
  • Excellent writing, editing, messaging, and editorial judgment across multiple formats and channels.
  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
  • Strong understanding of brand positioning and consistency across PR, social, web, campaigns, and owned content.
  • Working knowledge of SEO, AEO, website strategy, social media, and digital content performance.
  • Ability to analyze communications, content, social, web, and PR performance data and translate insights into recommendations.
  • Experience managing agencies, freelancers, PR partners, or external creative/communications vendors.
  • Strong leadership, communication, stakeholder management, and cross-functional collaboration skills.
  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
  • Understanding of AI-enabled content tools, automation platforms, research tools, and media monitoring tools.
  • Ability to thrive in ambiguity, bring structure to complex initiatives, and adapt to evolving business needs.

Crunchbase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crunchbase and has not been reviewed or approved by Crunchbase.

  • Flexible Benefits Remote-first support and flexible stipends cover home-office setup, internet/phone, wellness, learning, and engagement, enabling employees to direct funds where most useful. The package emphasizes choice across categories rather than one-size-fits-all perks.
  • Leave & Time Off Breadth Policies include flexible or unlimited PTO, recurring mental-health recharge time, and a no-meeting Thursday cadence that protects focus time. Substantial fully paid leave is available for parental, caregiving, and medical needs.
  • Healthcare Strength Core medical, dental, and vision coverage is complemented by mental-health programs and fertility options, with references to childcare support. This breadth indicates attention to both routine care and family-building needs.

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The Company
HQ: San Francisco, CA
167 Employees
Year Founded: 2007

What We Do

Crunchbase is a predictive intelligence solution that forecasts private market movements using the unique combination of live private company data, AI, and market activity data from 80M+ users. It helps people who are making bets in the private market — such as go-to-market (GTM) teams, investors, and wealth managers — move first and make more confident decisions. We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products. Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, and Washington Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart!

Why Work With Us

We are a people-first culture that brings our core values to life: Take the initiative, Be open, Develop your craft, Do good and Put the customer first. Our culture is super friendly, welcoming, and inclusive to all. According to our people, our biggest strengths are transparency, a sense of belonging, and learning opportunities for everyone.

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