The Role
Lead client onboarding for syndicated loans, ensuring compliance and timely deliverables while managing risks and improving processes. Oversee junior analysts and collaborate with internal teams.
Summary Generated by Built In
We are seeking a Senior KYC / Onboarding Lead to support a leading financial services firm operating in the US syndicated loan market, a high-volume, time-critical environment where operational delays carry direct financial consequences.
This is a client-facing role requiring proven onboarding expertise, sharp attention to detail, and the ability to work at pace without compromising on quality or compliance.
Responsibilities:
- Serve as the primary point of contact for new client onboarding, ensuring timely and accurate completion of all onboarding deliverables within the demanding timelines of the syndicated loan market
- Provide end-to-end oversight of the onboarding process across multiple clients, in line with internal policies and regulatory standards
- Review and interpret client legal, financial, and entity documentation to support onboarding approvals
- Lead client-facing onboarding discussions, providing clear status updates and proactively managing risks or escalations before they impact deal timelines
- Identify process gaps or inefficiencies within onboarding workflows and collaborate with stakeholders to implement improvements, recognising that in this market, workflow friction has a direct cost
- Build strong working relationships with internal teams (Operations, Legal, Compliance, Technology) to ensure seamless onboarding execution
- Provide day-to-day oversight, guidance, and quality assurance for a Junior Analyst supporting onboarding activities
- Rapidly develop expertise in internal systems, tools, and client-specific onboarding requirements
Requirements
- 2+ years' experience in a KYC / Onboarding role within financial services, experience in syndicated loans, leveraged finance, or credit markets is strongly advantageous
- Familiarity with KYC constitutional documents and onboarding processes; ability to interpret complex legal and entity structures under time pressure
- Proven ability to manage high volumes of requests with fast turnaround, this role operates at a different pace to traditional alternatives onboarding
- Strong analytical, project management, and problem-solving skills, with a demonstrated ability to prioritise effectively in a pressured environment
- Excellent communication skills, clear, concise, and confident when managing client expectations and internal stakeholders
- High attention to detail with an uncompromising focus on quality, even when working quickly
- Collaborative approach with both senior and junior team members
- Proficient in Microsoft Office; strong Excel skills preferred
Benefits
Length: 12-month contract
Salary: $32.50/h
Skills Required
- 2+ years' experience in a KYC / Onboarding role within financial services
- Experience in syndicated loans, leveraged finance, or credit markets
- Familiarity with KYC constitutional documents and onboarding processes
- Strong analytical, project management, and problem-solving skills
- Excellent communication skills for managing client expectations
- High attention to detail with a focus on quality
- Proficient in Microsoft Office, strong Excel skills preferred
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The Company
What We Do
G MASS is a specialist resource augmentation consultancy focused on Financial Services & Insurance, partnering with clients to augment their teams with the exact skills needed for success.
