Senior Knowledge Management Specialist

To be eligible for this position, candidates must possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position’s security clearance requirements.

 The Job Duties and Responsibilities include but are not limited to the following:  

Knowledge Management Strategy & Execution

•  Establish and manage KM practices to gather, analyze, store, and share knowledge across DoD OIG.
•  Develop and maintain KM processes that promote automation, reduce redundancy, and improve operational efficiency.
•  Coordinate with stakeholders to formulate and deploy a comprehensive KM strategy, including performance metrics and service management knowledge identification.
•  Ensure KM processes support timely access to accurate, relevant, and protected knowledge content across all IT services.

Documentation & Content Governance

•  Build and maintain a centralized library of documentation aligned with DoD OIG standards and formats.
•  Facilitate workflows for authoring, publishing, and maintaining service and operational knowledge content.
•  Oversee content accuracy, relevance, and lifecycle management across technology, resources, components, and updates.

Access & Controls

•  Implement processes and controls to ensure proper identification, tagging, and retrieval of knowledge assets.
•  Enable authorized users to efficiently search and access information.
•  Extend KM submission protocols and controls to third-party vendors and suppliers.
•  Program Termination & Disposal
•  Develop Termination and Disposal Plans for Programs of Record (PoRs).
•  Ensure administrative closure of PoRs in alignment with DoD OIG requirements and best practices.

Required Qualifications:  

•  Bachelor’s degree in Information Management, Library Science, IT, or related field (Master’s preferred)..
•  5+ years of experience in Knowledge Management within federal or enterprise environments.
•  Familiarity with KM frameworks, ITIL, and service management principles.
•  Strong documentation, taxonomy, and metadata management skills.
•  Experience with KM tools and platforms (e.g., SharePoint, Confluence, ServiceNow).
•  Excellent communication and stakeholder engagement capabilities..

Benefits:

• Health (PPO & HDHP) Paid Time Off
• Company Paid STD & LTD, and Basic Life Insurance
• 401k Company Match
• Paid Time Off
• Multiple Voluntary Products  
  

Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.