Senior Key Account Manager - Auto

Posted 4 Days Ago
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Cranston, RI, USA
In-Office
Senior level
Fashion • Retail • Design • Manufacturing
The Role
Manages and grows strategic relationships with premium and luxury automotive manufacturers, including OEM and Tier 1 clients. Responsibilities include developing account plans, engaging senior decision-makers, forecasting sales and budgets, setting pricing strategies, supporting negotiations, and overseeing large-scale projects up to €200 million in turnover. The role also focuses on customer satisfaction, project execution, and long-term commercial growth.
Summary Generated by Built In

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.

The Senior Key Account Manager – Auto is responsible for managing and growing relationships with key automotive clients, ensuring strong commercial partnerships, and driving business performance.

We’re looking for KAM with Strong relationship-building skills to lead strategic account plans, negotiating business opportunities, monitoring market trends and making sure client needs are aligned with Swarovski’s capabilities and business goals.

This is your chance to shape and grow Swarovski’s presence within the automotive sector by building strategic partnerships with key accounts and influencing long-term commercial success.

About the Job

  • Drive and strengthen long-term sales relationships with premium and luxury automotive manufacturers.

  • Build and maintain senior-level relationships with key clients in the automotive industry, including regular engagement with top decision-makers across existing and prospective accounts.

  • Develop accurate sales forecasts and budgets for the assigned area of responsibility, and monitor performance against defined business objectives.

  • Define and execute pricing strategies, and support contract negotiations with customers and partners.

  • Lead the acquisition and execution of large-scale projects with up to €200 million in turnover, ensuring close oversight of budgets, timelines, and quality standards.

  • Deliver excellent customer service and maintain high levels of customer satisfaction to support long-term partnerships with luxury and premium OEM and Tier 1 clients.

About You

  • Bachelor’s degree in business administration, Management, or a related field

  • At least 5 years of relevant professional experience

  • Strong negotiation and stakeholder management skills

  • Retail experience, ideally within the automotive industry

What We Offer

You can expect a range of benefits, including:

  • Learning and career development programs to help you grow

  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters

  • Hybrid and flexible work options to support your work-life balance

  • Paid volunteering leave to support causes that matter to you

  • Exclusive employee discounts on Swarovski products

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Skills Required

  • Bachelor’s degree in business administration, management, or a related field
  • At least 5 years of relevant professional experience
  • Strong negotiation skills
  • Strong stakeholder management skills
  • Retail experience, ideally within the automotive industry
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The Company
HQ: Wattens
Year Founded: 1895

What We Do

Swarovski is an Austrian luxury goods company that designs, manufactures, and sells high-quality crystal jewelry, watches, and accessories. The company is renowned for its precision-cut crystals and long-standing heritage in craftsmanship and innovation.

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