Senior IT Infrastructure & Operations Analyst

Reposted 16 Days Ago
Chicago, IL, USA
Hybrid
Senior level
Financial Services
The Role
The Senior IT Infrastructure & Operations Analyst supports large-scale enterprise IT environments, focusing on infrastructure stability and modernization. Responsibilities include operational support, acting as an escalation point, managing backups, and providing mentorship to junior staff.
Summary Generated by Built In
We are looking for a Senior IT Infrastructure & Operations Analyst to join our growing technology team.
 
This role supports large-scale enterprise infrastructure environments in regulated industries and focuses on stability, reliability, and modernization across on-premises and cloud platforms. This is a hands-on senior individual contributor role with opportunities to influence infrastructure standards, tooling, and operational practices.

Responsibilities

  • Support and operate enterprise IT infrastructure environments, ensuring performance, availability, and capacity
  • Own day-to-day infrastructure operations across servers, virtualization, networking, and cloud platforms
  • Partner with engineering, security, and business stakeholders to define infrastructure requirements
  • Support infrastructure modernization initiatives, including data center optimization and cloud migration efforts
  • Act as a senior escalation point during infrastructure incidents and participate in root-cause analysis
  • Provide hands-on L2/L3 support during critical initiatives and high-impact incidents
  • Design, document, and support backup, recovery, and disaster recovery solutions
  • Plan and execute patching, upgrades, and lifecycle management activities
  • Maintain infrastructure documentation, standards, and operational runbooks
  • Manage hardware and software inventory, licensing, and vendor support agreements
  • Participate in an on-call rotation and support after-hours activities when required
  • Provide technical guidance and mentorship to junior team members

Required Skills

  • 6+ years of experience in IT infrastructure, systems engineering, or operations
  • Strong experience supporting enterprise-scale infrastructure environments
  • Hands-on experience with cloud platforms (Azure, AWS, or GCP)
  • Strong knowledge of Windows Server and Linux operating systems
  • Experience with virtualization technologies (VMware or equivalent)
  • Solid understanding of Active Directory and identity services
  • Experience with backup, restore, and disaster recovery technologies
  • Working knowledge of networking fundamentals (DNS, DHCP, VPNs, firewalls, routing, switching)
  • Strong troubleshooting skills across infrastructure layers
  • Ability to communicate effectively with both technical and non-technical stakeholders

Preferred Skills

  • Cloud certifications (Azure, AWS, or GCP)
  • Experience supporting regulated or highly controlled environments
  • Exposure to infrastructure cost management, budgeting, or vendor coordination
  • Experience supporting infrastructure modernization or cloud transformation initiatives
  • Prior experience acting as a senior technical lead or escalation point

McLaren Strategic Solutions is a leading-edge global technology consulting firm, addressing critical challenges across industries such as retail, financial services, and healthcare. Integrating a powerful ecosystem of platforms with capital-efficient execution, McLaren specializes in digital transformation to help businesses optimize operations, accelerate revenue, and achieve scalable outcomes. McLaren’s expertise spans the development of customer-centric applications, modernizing systems for cost-effectiveness and security, and leveraging cloud scalability for future-ready architectures. With a deep commitment to operational excellence, McLaren provides comprehensive managed services, including application maintenance, cybersecurity, platform solutions, and AI-optimized operations, ensuring seamless, secure, and efficient performance.

From supply chain automation to compliance and analytics, McLaren drives measurable impact: improving workforce productivity, reducing inventory costs, and cutting technology ownership expenses. With its emphasis on automation and zero business downtime, McLaren facilitates seamless migrations from legacy systems to modern platforms, enabling organizations to harness the full potential of digital transformation. Backed by strategic partnerships and a proven delivery model, McLaren empowers clients to innovate, modernize, and achieve lasting success in today’s digital economy.

McLaren is a certified minority owned business through the NMSDC and has a mission to place more people from non-traditional backgrounds into sustainable technology careers. Through partnerships with non-profit technology programs in underserved communities and Veteran organizations, candidates transition from tech training programs into real IT careers at McLaren. Our unique recruitment policy allows us to create exceptional teams, bringing a broad spectrum of experience to our company and creating anything but a traditional consulting firm.

Visit McLaren Strategic Solutions to learn more!

Doran Jones Inc. is proud to be part of the McLaren Strategic Ventures Group.

Top Skills

Active Directory
AWS
Azure
Dhcp
Dns
Firewalls
GCP
Linux
Routing
Switching
VMware
Vpns
Windows Server
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The Company
HQ: Charlotte, NC
52 Employees
Year Founded: 2010

What We Do

Doran Jones Inc. (DJI) is the leading financial services Data Engineering and Application Development firm, specializing in Capital Markets, Risk, and Regulatory Compliance. We are US-based, helping our clients fill gaps in capacity and expertise, reduce risk, and accelerate change. Our leaders average over 25 years of experience in Financial Services and Technology. DJI is repeatedly engaged by the largest and most complex clients for our Agile transformation expertise and practical understanding of the critical relationship between data, architecture, and application development. DJI has a mission to place more people from non-traditional backgrounds into sustainable technology careers. Through partnerships with non-profit technology programs in underserved communities and Veteran organizations, candidates transition from tech training programs into real IT careers at DJI. Our unique recruitment policy allows us to create exceptional teams, bringing a broad spectrum of experience to our company and creating anything but a traditional consulting firm. DJI is a wholly-owned subsidiary of McLaren Strategic Ventures, a private equity firm, that invests in start-ups and scale-ups. They provide a full range of highly trusted domain consulting, advisory services, and innovative technologies globally. Doran Jones is able to offer a broad range of technology, deeper AI and machine learning tools, data intelligence, alternative resourcing capabilities, and capital access to invest and digitize at scale. Our clients benefit from this unique portfolio allowing them to accelerate the pace of their own digital transformations through innovative products and services designed around industry-wide issues.

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