POSITION PURPOSE:
This is a full-time, exempt position that will be reporting to the Senior Director, Technology Services & Solutions. This individual will be responsible for managing KCE's IT systems, including software, hardware, networks, and cloud systems. This position will oversee and/or perform testing, configuring, and troubleshooting of hardware, software, and networking systems to meet the needs of the company. This role is posted at the Senior Associate level; however, candidates with extensive experience in IT management may be considered for a Manager-level role.
KEY RESPONSIBILITIES:
- IT Management
- Provide support for IT helpdesk requests.
- Establish IT operation standards, procedures, and tools in a complex and fast-growing environment.
- Manage and maintain computer hardware and software inventories.
- Coordinate onboarding and offboarding of employees.
- Identify risk, faults, or opportunities for improvements within our IT environment.
- Provide support for IT helpdesk requests.
- Site Operations
- Manage and execute site planning for ISP, and POD network equipment installation.
- Work with SCADA team for troubleshooting sites.
- Document all site network configurations.
- Maintain network hardware at all KCE sites.
- Plan, document and coordinate all site IT projects with Operations Team.
- Manage and execute site planning for ISP, and POD network equipment installation.
- Network Operations
- Manage and maintain WAN/LAN and wireless networks across all sites.
- Provide network support for all remote sites after hours.
- Coordinate with 3rd party support for issues at remote sites.
- Work closely with security team to keep network environment secure and remediate any findings.
- Maintain 100% up time as much as possible.
- Work with different vendors to evaluate network tools as needed.
- Manage and maintain WAN/LAN and wireless networks across all sites.
- All other duties as required.
WORK EXPERIENCE & REQUIREMENTS:
- Bachelor’s degree in related field or equivalent experience.
- Extensive knowledge of computer hardware systems, networking and cloud technologies.
- Good communication skills.
- Ability to troubleshoot complex technical issues.
- Knowledge of endpoint and network security systems.
- Proven experience delivering time-pressured projects on-time and with high quality.
- Extremely proficient in Microsoft Office Suite (including Word, Excel, PowerPoint)
- Ability to work in and manage a small team.
- Strong organizational and time-management skills.
Physical Requirements:
- Prolonged periods of working at a computer.
- Must be able to lift up to 15 pounds at times.
- Must have the ability to identify and distinguish colors.
Top Skills
What We Do
Key Capture Energy identifies, develops, constructs and operates energy storage solutions to foster greater deployment of renewable energy, create a more stable electric grid, and provide value to all ratepayers. We comprehensively study the grid for geographically and electrically beneficial market opportunities and research and select the best technology solutions to meet the needs of an evolving energy landscape. We efficiently construct and effectively operate large-scale energy storage projects today that will transition us to the grid of tomorrow.
Key Capture Energy is a team of experienced clean energy experts who have grown some of the world's largest renewable energy companies. With a focus on meeting the needs of the electric grid, and working closely with all local stakeholders, Key Capture Energy is focused on developing projects throughout the eastern United States.
