Senior IT Engineer

Reposted 2 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
In-Office
Senior level
Financial Services
The Role
Lead IT operations for 100+ employees, manage infrastructure, support IT initiatives and information security, enhance cybersecurity posture, and provide executive support.
Summary Generated by Built In
About Us

Stronghold Investment Management (“Stronghold,” “SIM,” or “the Firm”) is a technology-driven, vertically integrated investment manager focused on real-assets and related private markets. Stronghold seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making.

Stronghold was founded by Ryan Turner in 2016 and has deployed over $1.6 billion in capital across 10+ investment vehicles. 

Ultimately, Stronghold intends to apply its technology-intensive investment approach to a variety of specialist real assets verticals, including:

  • Oil & Gas
  • Renewables
  • Specialty Real Estate (commercial, datacenters, marinas)
  • Telecommunications and Technology Infrastructure
  • Billboards and Fixtures
  • Mining & other commodities
  • Utilities
  • Secondaries

Location: Bangalore, India
Work Type: Full-time | On-site (5 days a week)

Position Overview

We are seeking a highly skilled and hands-on Sr. IT Engineer to manage IT operations for our 100+ employees in Bangalore while also contributing to global IT projects and initiatives. This individual will serve as the primary technical expert in India, responsible for end-user support, infrastructure management, information security, and delivery of key IT initiatives in partnership with our global IT leader.

The ideal candidate combines deep technical expertise with strong interpersonal and communication skills, excelling in both day-to-day problem solving and leading initiatives that enhance the firm’s IT and cybersecurity posture.

Key Responsibilities

End-User and Infrastructure Support

  • Provide white glove support for executives and high-quality technical support for 100+ employees in Bangalore.
  • Manage day-to-day support for hardware, software, operating systems (Windows, Mac, iOS, Android), and collaboration platforms.
  • Oversee user lifecycle management, onboarding/offboarding, access provisioning, and training.
  • Maintain inventory of IT assets, manage procurement, and ensure proper configuration and deployment.
  • Support and troubleshoot video conferencing, VPNs, networking (Unifi preferred), and access control/CCTV systems.

Strategic IT Initiatives

  • Collaborate with the global Head of IT to co-develop and execute IT strategy for the firm.
  • Lead local delivery of global IT initiatives, including infrastructure upgrades, security enhancements, and collaboration tool rollouts.
  • Drive projects that improve productivity, resilience, and the cybersecurity posture of the firm.

Information Security & Compliance

  • Own information security processes in India, including access controls, MFA, and endpoint security.
  • Partner with global IT to implement and enforce security standards, audits, and compliance controls.
  • Ensure accurate documentation of access requests, approvals, and compliance with firm policies.

Collaboration & Leadership

  • Act as the senior IT point of contact for the India leadership team and other local/global business leaders.
  • Coordinate with a junior IT resource and external vendors; oversee their work but remain a strong individual contributor.
  • Build relationships with global peers to align IT operations across regions.
  • Provide clear documentation, reporting, and recommendations to IT and firm leadership.
Mandatory Qualifications
  • 7–10 years of hands-on IT engineering and support experience, with at least part of it supporting 100+ users in a corporate environment.
  • Proven track record of managing IT infrastructure (Windows, Mac, servers, networking, and collaboration tools).
  • Strong experience with Microsoft 365 suite, Active Directory, Azure AD / Entra, Intune, Autopilot and MDM solutions.
  • Demonstrated responsibility for information security operations (access control, MFA, endpoint security, VPN).
  • Experience delivering white glove executive support and managing user environments with high expectations.
  • Familiarity with Slack, Duo, GSuite, Atlassian, Egnyte, and Teams/Zoom room setups.
  • Strong networking knowledge (Unifi preferred) and understanding of enterprise security standards.
  • Excellent communication, interpersonal, and troubleshooting skills with a service-oriented mindset.
  • Ability to work effectively under pressure in a fast-paced environment while maintaining professionalism.
Preferred Qualifications
  • Prior experience leading IT for a GCC or corporate office of ~100+ employees.
  • Exposure to cybersecurity projects and improving organizational security posture.

Industry certifications (e.g., CCNA, Microsoft Certified, Security+) are a plus but not mandatory.

Top Skills

Active Directory
Android
Atlassian
Autopilot
Azure Ad
Duo
Egnyte
Google Suite
Intune
iOS
macOS
Mdm
Microsoft 365
Slack
Teams
Unifi
Windows
Zoom
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The Company
HQ: Dallas, Texas
64 Employees
Year Founded: 2016

What We Do

Stronghold Investment Management is an investment manager, focused on energy and natural resources, fortified by an experienced operating and technical team.

Stronghold pursues opportunistic investments, partnering with companies and entrepreneurs seeking capital as well as other investment managers. We identify investments with attractive risk-reward profiles and manage them through their life cycle.

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