Senior IT Consultant eCommerce - AI solutions (Fashion)

Posted Yesterday
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Porto, A Cidade Invicta, Porto, PRT
Hybrid
Senior level
Artificial Intelligence • Big Data • Marketing Tech • Consulting
The Role
Lead eCommerce and AI initiatives to improve customer journeys and frontend experiences. Translate business needs into technical solutions, drive chatbot and conversational commerce projects, evaluate AI opportunities, collaborate with architects and product teams, and manage small-to-medium IT projects from concept to rollout.
Summary Generated by Built In

Metyis is growing! We are looking for a IT Consultant eCommerce - AI with 5+ years of relevant experience for a full-time position to join our Technology team at our Digital Campus in Porto.

Who we are

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.

Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

What we offer

  • Develop your professional career working with one of the major brands in the fashion industry

  • Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics 

  • Driving high-impact insights enhancing decision-making across the entire organization

  • Driving brand equity and digital sales through enhanced digital experiences

  • Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change

  • Become part of a fast-growing international and diverse team

What you will do

Be part of a highly motivated team driving key initiatives to grow our online business and deliver exceptional digital experiences for our customers. As a Senior IT Consultant eCommerce, you will shape customer-facing eCommerce capabilities, drive frontend innovations, and identify new AI-powered opportunities that create value for our customers and business. A key focus will be the evolution of our chatbot ecosystem and the adoption of AI-driven experiences across our digital channels.

  • Deliver eCommerce solutions that align with business objectives and customer needs.

  • Translate business requirements into technical concepts and guide implementation together with development teams.

  • Drive the evolution of our eCommerce frontend and customer journeys to enhance engagement and conversion.

  • Own and expand AI-powered customer experience initiatives, including chatbot solutions and conversational commerce use cases.

  • Identify and evaluate new AI opportunities, trends, and technologies to strengthen our digital ecosystem.

  • Collaborate with architects, product teams, and external partners to deliver scalable and future-proof solutions.

  • Lead small to medium-sized projects and manage all IT-related activities from concept to rollout.

  • Conduct market research and bring innovative ideas to continuously improve our customer experience and technology stack.

  • Foster an AI-driven mindset within the organization and act as a trusted advisor for digital innovation initiatives.

What you will bring

  • Degree in Business Informatics, IT, Applied Computer Sciences, or a related field.

  • 5+ years of experience in IT, ideally as an IT Consultant within an eCommerce environment.

  • Strong understanding of eCommerce ecosystems, digital customer journeys, and frontend solutions.

  • Proven experience translating business requirements into technical concepts and driving implementations.

  • Strong interest in Artificial Intelligence, Conversational Commerce, and digital innovation.

  • Experience with chatbot platforms, AI-powered customer experience solutions, or personalization technologies is a plus.

  • Knowledge of Salesforce Commerce Cloud is beneficial.

  • Strong analytical skills and excellent communication abilities.

  • Proactive mindset, team spirit, and the ability to collaborate across business and IT teams.

  • Fluent in English; German would be a plus.

We are united by our differences

At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.

Skills Required

  • Degree in Business Informatics, IT, Applied Computer Sciences, or related field.
  • 5+ years of experience in IT, ideally as an IT Consultant within an eCommerce environment.
  • Strong understanding of eCommerce ecosystems, digital customer journeys, and frontend solutions.
  • Proven experience translating business requirements into technical concepts and driving implementations.
  • Strong interest in Artificial Intelligence, Conversational Commerce, and digital innovation.
  • Experience with chatbot platforms, AI-powered customer experience solutions, or personalization technologies.
  • Knowledge of Salesforce Commerce Cloud.
  • Strong analytical skills and excellent communication abilities.
  • Proactive mindset, team spirit, and ability to collaborate across business and IT teams.
  • Fluent in English.
  • German language skills.
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The Company
HQ: Baar
776 Employees
Year Founded: 2013

What We Do

Metyis is a global firm that specializes in AI & Data, Digital Commerce, Marketing, and Design solutions, alongside advisory services. They focus on long-term partnerships to drive sustainable growth and performance for their clients through data-driven decision-making and integrated digital strategies, operating with a diverse, global talent pool across multiple international locations.

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