Senior Internal Audit Manager, Payments

Senior Audit Manager – Business Banking (Payments)
 

Do Work That Matters

This role offers a unique opportunity to shape risk oversight across Business Banking’s payments ecosystem ensuring robust controls, strong governance, and compliance in a critical area of banking.
 

Group Audit & Assurance (GA&A) is CommBank’s internal audit function. Our purpose is to provide clear, evidence‑based assurance that strengthens risk culture, enhances controls, and supports effective governance across the Group.
 

See Yourself in Our Team

We’re looking for a Senior Audit Manager to join our Business Banking Audit team, bringing deep payments domain expertise combined with strong audit and risk leadership capability to deliver meaningful assurance outcomes that protect the bank and its customers.
 

You’ll play a critical role in supporting audit delivery across a highly visible, customer-focused portfolio, including:

• Everyday Business Banking (Deposits and Payment Acceptance)
• Payments (all domestic and international payments)
• Business Banking Digital and Transformation
• Business Customer, Channel and Data
• Business Lending (all lending products)
• CommSec
   

Your Impact

In this role, you will operate as a leader and trusted advisor, shaping risk outcomes and driving excellence across the audit lifecycle, with a particular focus on payments, digital channels and operational resilience.
 

You will:

• Oversee delivery of audits across Payments, Payment Acceptance, Operational Resilience and Operational Risk Management, contributing to a dynamic, risk-based Audit Plan that reflects key and emerging risks in the payments ecosystem
• Lead end-to-end audit engagements (Planning, Fieldwork, Reporting and Closure), ensuring high quality outcomes, efficiency and alignment to Internal Audit methodology
• Provide clear, pragmatic and commercially relevant insights to senior stakeholders, strengthening risk management practices across payments, merchant services and digital banking
• Build and maintain trusted relationships across the business, influencing stakeholders at all levels including senior leadership
• Drive continuous improvement and innovation in audit delivery, including leveraging AI and data analytics techniques
   

We’re interested in hearing from people who have:

This role requires deep, end-to-end payments expertise combined with strong audit and risk capability. You will have:

• Proven experience in internal or external audit within business banking

• Strong knowledge of payment systems and services, including:
  • Domestic payments (ACH, NPP / real-time payments)
  • International payments (SWIFT, remittances)
  • Card payments (debit/credit)
  • Digital wallets and emerging payment methods
    ​
• Understanding of end‑to‑end payment workflows, supporting technology platforms, and key risk/control points
• Familiarity with fraud prevention, payment security, and scheme/network rules
• Strong analytical capability, including exposure to AI tools and intelligent agents to enhance audit insights and delivery
• Deep knowledge of risk management frameworks, including operational, compliance, fraud and third-party risk
• Demonstrated ability to lead teams, manage stakeholders and deliver strategic insights
   

Working at CommBank

At CommBank, we support our people with the flexibility to balance where work is done, with at least half your time each month connecting in the office. We also offer a range of flexible working options, including adjusted start and finish times, part-time arrangements, and job sharing. Talk to us about how these could work for you.