Senior Interaction Designer

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Senior level
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Design accessible user journeys, flows, interfaces, and prototypes for complex public-sector digital services. Collaborate with researchers, content designers, developers, and stakeholders in multidisciplinary agile teams. Apply user research and data to iterate designs, contribute to GOV.UK design systems, meet WCAG 2.2 AA standards, support implementation, communicate design decisions, and mentor other designers.
Summary Generated by Built In
About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

About the Role

We are looking for a Senior Interaction Designer to design clear, accessible journeys for public services. You will turn research and policy into interfaces that people can use first time, working closely with researchers, content designers and developers.

Key Responsibilities
  • Design user journeys, flows and interfaces for complex digital services.

  • Prototype ideas quickly, from sketches to coded or high-fidelity prototypes, and iterate based on research.

  • Work with user researchers to test designs and act on what you learn.

  • Use and contribute to design systems, including the GOV.UK Design System and its patterns.

  • Make sure designs meet WCAG 2.2 AA accessibility standards.

  • Work with developers to make sure designs are built as intended.

  • Explain and defend design decisions to the team and senior stakeholders.

  • Support and mentor other designers.

Essential Skills and Experience
  • Significant experience as an interaction designer on digital services.

  • Strong prototyping skills, for example in the GOV.UK Prototype Kit, Figma or HTML/CSS.

  • Experience designing for accessibility and inclusion.

  • Experience working in multidisciplinary agile teams.

  • Ability to base design decisions on user research and data.

  • Clear communication with technical and non-technical colleagues.

Desirable
  • UK government or public sector experience.

  • Experience taking services through GDS service assessments.

  • Experience designing complex transactional or caseworking services.

  • ​

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

  • ​



Skills Required

  • Significant experience as an interaction designer on digital services
  • Strong prototyping skills using tools such as the GOV.UK Prototype Kit, Figma, or HTML/CSS
  • Experience designing for accessibility and inclusion
  • Experience working in multidisciplinary agile teams
  • Ability to base design decisions on user research and data
  • Clear communication with technical and non-technical colleagues
  • UK government or public sector experience
  • Experience taking services through GDS service assessments
  • Experience designing complex transactional or caseworking services
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The Company
HQ: London
300 Employees
Year Founded: 2011

What We Do

Scrumconnect Consulting is a UK national SME and award-winning software development consultancy with more than 300 consultants across the UK. It works with public-sector clients to build impactful digital services that improve millions of lives, combining design, engineering, and AI expertise. The company emphasizes experienced consultants, collaboration, knowledge-sharing, problem-solving, and a culture focused on sustaining innovation for its customers.

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