Senior Insights Manager

At Signal AI, we use cutting-edge AI technology to offer clarity on decisions that shape businesses and society. We value restless curiosity, creative thinking, and diverse perspectives as we strive to become AI-native. We believe that AI is a collaborator, not just a tool, and we invite passionate individuals to join us on our journey as we continue to learn, experiment, and grow together.

About the role - What’s your purpose?

Signal AI, the AI-powered platform for corporate reputation, is looking for a Senior Insights Manager with a strong strategic edge.

Your job is not to build Python scripts. It is to analyse what factors are driving corporate reputation and contextualise the “why” behind the data. It’s the perfect opportunity for people who love diving into data, understand the exciting stories to tell, and know how to present them with wit and personality.

In this pivotal role, you will be leading insights projects and setting the direction of the analysis – from designing the approach at the outset, to workshopping insights with analysts along the way, to tying everything together and ensuring the output is impactful. Accessing our proprietary scoring engine and our Reputation and Risk platforms, you’ll help uncover the “signals in the noise”. You’ll be familiar with the best ways to pull, plot and visualise data to guide your team. But more importantly, you’ll have the instinct to select, optimise, redirect and innovate. You know how to tell an insightful and actionable story to senior and C-suite level clients.

Who are we looking for?

• You’ve spent the last few years of your career in a research, analytics, and/or strategy function, preferably at an agency or consultancy

• You have several years of client-facing experience and understand the priorities of leaders within a Communications function. You have presented to, engaged with and steered expectations of senior-level clients.

• You have experience managing people, overseeing a team and managing multiple projects and deadlines

• You love transforming data into strategic insights and presenting your findings to senior executives.

• You have strong design and storytelling skills and an instinct for what clients will find impactful

• You have excellent critical thinking and analytical skills, and an impeccable instinct on how to visualise and lay out data

• You have excellent presentation skills and a strong and engaging client-facing presence. You have the experience and confidence presenting your work to C-suite-level clients, and leading internal discussions

• You have a global outlook and sensitivity to how media and culture intersect with corporate reputation and risks.

• You want to work on the next wave of insights, using transformational AI technology to drive business intelligence forward.

• You’re innovative, collaborative and proactive - you roll up your sleeves to problem-solve, improve analytical approaches or create new solutions.

• You’re hungry to be part of a fast-growing company that values innovation and initiative.

Must-have skills:

• Passion for and experience with diving into data: You enjoy digging into data points and extracting insights that tell stories executives don’t already know. This means being familiar with pulling, plotting and visualising data, but also having the instinct of how to select, optimise, change and redirect.

• Analytical mind with a strategic edge: You have the experience and instinct for unveiling the “So what?” behind the “what”, and telling the right story along the way

• Strong storytelling skills - an instinct on how to piece together data and insights to tell a compelling, impactful and actionable story to senior executives.

• Excellent presentation skills and presence: experience, confidence, personality and fluency in presenting your work to senior clients and C-suite executives.

• Impeccable project management skills - demonstrable ability to lead multiple projects and manage multiple deadlines, as well as communicate and manage expectations with clients and internal stakeholders

• Strong critical thinking skills - the ability to take an ambiguous ask, break down how to answer it, and direct a team of analysts on what path to take

• Excel, data and mathematical skills to “slice and dice” the data into your own pivot views, design and execute scoring methodologies

• Familiarity with industry-standard social listening/media monitoring tools, such as Tableau, Looker, Meltwater, or Brandwatch

• A keen sense for copywriting to help editorialise and “TL;DR” your research

• Strong data visualisation skills - an aesthetic sense, and the ability to select the right data visualisations to tell the story, using tools such as PowerPoint, Canva, etc.

• A can-do attitude and future-looking mindset - you are proactive and energetic, and aren’t afraid to roll up your sleeves to problem-solve or create solutions.

• Strong people management skills - experience managing multiple direct reports

• A collaborative spirit - ability to collaborate with peers within the team as well as work cross-functionally with different teams, such as Customer Success, Sales or Product

Not sure you meet every requirement? Studies show that women and other underrepresented groups often hesitate to apply unless they check every box. At Signal AI, diverse perspectives strengthen our teams, drive innovation, and lead to better performance. So even if your background doesn’t align perfectly with each qualification, we encourage you to apply if you’re passionate about this role.

We're dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and heard—a place where you can truly thrive as yourself.