Senior Infrastructure Engineer

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Gogo is looking for a Senior Infrastructure Engineer to join our team. Our ideal candidate will have strong technical acumen, with a proven track record of designing, deploying, and maintaining complex, high-availability infrastructure systems. This position requires initiative, creativity, and excellent problem-solving skills.

This is an extremely exciting time at Gogo, where our newest products are enabling us to provide real-time world class connectivity and customization unlike anything else in business aviation. This is a key role for our organizational health as we continually push the limits of what is possible in aviation – both on the ground and in the air.

COME ON BOARD THE GOGO CYBERSECURITY TEAM!

How will you make a difference?

• Securely design, deploy, and manage on-premises, hybrid, and cloud services and infrastructure, with a focus on Microsoft Azure environments
• Ensure the high availability, disaster recovery, and business continuity of critical infrastructure services
• Manage and maintain network security, including firewalls, IDS/IPS, dynamic routing protocols, and complex network segmentation
• Lead efforts in server and OS management, including patch management and server hardening to meet stringent compliance standards (e.g., NIST, ISO 27001)
• Automate infrastructure deployment and management using Infrastructure as Code (IaC) and CI/CD pipelines
• Serve as a final escalation point for complex infrastructure incidents and outages, leading root cause analysis efforts
• Author and maintain comprehensive technical documentation, including SOPs, architectural diagrams, and compliance artifacts
• Contribute to the department's technical strategy and act as a technical lead for the procurement and implementation of new hardware and software
• Analyze and mitigate security vulnerabilities across the infrastructure
• Mentor junior team members and promote engineering best practices

Qualifications

• Bachelor’s degree in Computer Science, or equivalent work experience
• 5-8 years of experience in infrastructure engineering, with a preference for experience in telecommunications, aviation, or other highly regulated industries

Required Skills, Talents, and Experience

• Networking & Security: 8 years of experience with enterprise-grade networking equipment (e.g., Ubiquiti, Cisco, Juniper). Expertise in Access Control Lists (ACLs), Next-Gen firewalls, IDS/IPS rules, dynamic routing protocols (BGP, OSPF), and complex network segmentation (DMZ/VLANs)
• Server & OS Management: Extensive experience with Windows Server (2016-2022) and various Linux distributions (RHEL, Debian, etc.). Proven experience in patch management and server hardening to meet government or industry compliance standards
• Automation & IaC: 3 years of hands-on experience with tools like Terraform and Ansible for infrastructure automation
• Cloud & Virtualization: 3+ years of experience with VMware and on-premises infrastructure. At least 1 year of hands-on experience with Microsoft Azure, including networking, VMs, and Active Directory. Experience designing and deploying large-scale on-premises and cloud environments
• Strategic & Leadership: Experience as a technical lead, responsible for setting technical direction, creating roadmaps, and making procurement recommendations
• Monitoring & Troubleshooting: Proven ability to act as the final escalation point for complex issues and major outages. Proficient in root cause analysis (RCA) and problem-solving in high-pressure situations

Preferred Skills, Talents, and Experience

• Experience in the aviation or telecommunications industry
• Experience with containerization and orchestration technologies (Docker, Kubernetes)
• Familiarity with satellite communication (SatCom) systems and principles
• Experience building and maintaining CI/CD pipelines for infrastructure (e.g., Jenkins, GitLab CI)
• Proficiency with advanced monitoring and observability tools (e.g., Prometheus, Grafana, ELK Stack)
• Experience with endpoint security response and mitigation
• Excellent oral and written communication skills, with an ability to articulate complex technical concepts to diverse audiences

Equal Pay Disclosure(s)

Base Pay:

Target Annual Short-Term Incentive:

Eligible for Incentive Stock Program:

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).