AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.
In this role, you will:
Take ownership of high-stakes projects, ensuring timely and flawless implementation for top-tier banks.
Work directly with customers, leading end-to-end delivery of AdalFi’s solutions.
Be part of a collaborative team driving innovation in financial workflows.
Play a critical role in optimizing banking operations, customer experiences, and product delivery.
Key Responsibilities:
- Implementation Leadership: Lead all implementation phases, including pre-UAT, UAT, production deployments, and post-go-live support.
- Customer Engagement: Serve as the primary point of contact for customers, managing expectations and ensuring professional communication throughout the project lifecycle.
- UAT Coordination: Plan, execute, and oversee UAT sessions with banks, resolving issues and ensuring readiness for production.
- Issue Resolution: Proactively track and resolve technical and operational issues, escalating when necessary.
- Process Optimization: Identify inefficiencies in workflows and recommend improvements to enhance delivery.
- Collaboration: Work closely with engineering, QA, and product teams to ensure alignment on deliverables and timelines.
- Mentorship: Provide guidance to junior team members, helping them grow and succeed.
Required Skills & Experience:
Soft Skills:
- Outstanding communication and interpersonal skills to manage client relationships effectively.
- Strong leadership abilities to guide projects and teams.
- Exceptional organizational and multitasking skills to manage multiple projects simultaneously.
- A problem-solving mindset with a focus on delivering results.
Hard Skills:
- Proven experience in implementing software solutions, especially in banking or financial domains.
- Expertise in UAT processes, system testing, and API integrations.
- Proficiency with tools like JIRA, Confluence, or Asana.
- Advanced technical skills, including SQL, debugging, and understanding of system configurations.
Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field from a reputed university.
- 2-6 years of experience in implementation, delivery, or project management roles, preferably in the banking or fintech sector.
Top Skills
What We Do
AdalFi empowers banks, fintechs and other lenders to score and underwrite overlooked consumer and SME prospects using the most direct and reliable predictor of creditworthiness: their deposit account data.
Our AI-driven credit models and pre-built digital customer journeys enable you to disburse loans instantly to prequalified borrowers – expanding your portfolio and actively reducing risk.
