In this Role You Will:
- Provide advanced Tier 3 technical infrastructure, DevOps and engineering support for complex issues escalated from other support and technical service teams.
- Monitor, troubleshoot, and optimize system performance to ensure uptime, reliability, and compliance with SLAs.
- Serve as an escalation point for Azure implementation-related challenges.
- Is a key participant in new feature development from an implementation perspective, working closely with leadership and occasionally product and engineering teams.
- Contribute to documentation, automation scripts, and internal knowledge sharing for continuous improvement.
- Engage in special projects and perform other related duties as assigned.
What It Takes:
- Bachelor’s degree in a related field or equivalent combination of training and experience.
- 8+ years of cloud engineering experience, with at least 4 years working in Azure environments.
- Extensive hands-on expertise with Azure services such as Virtual Machines, Functions, Virtual Networks, Azure Active Directory, AKS (Azure Kubernetes Service), and Azure Synapse Analytics.
- In-depth understanding of Windows administration, hyperconverged technologies, networking, and containerization (Docker/Kubernetes).
- Skilled in building infrastructure with Terraform, Ansible, or Azure Resource Manager templates.
- Thorough knowledge of CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins.
- Exceptional troubleshooting abilities in cloud infrastructure, networking, security best practices, and performance tuning.
- Experience supporting Agile/Scrum development environments.
- Excellent analytical and problem-solving abilities.
- Outstanding written and verbal communication skills.
Specializations That Will Make an Impact:
- Azure Solutions Architect Expert or DevOps Engineer Expert certification.
- Familiarity with AWS or Google Cloud platforms.
- Scripting experience in PowerShell, Bash, or Python.
- Ability to perform under pressure and manage multiple priorities simultaneously.
- Experience leading and mentoring staff and technical support teams.
- Experience with production readiness review processes.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Bachelor's degree in a related field
- 8+ years of cloud engineering experience
- 4 years working in Azure environments
- Expertise with Azure services like Virtual Machines, Functions, Virtual Networks, and AKS
- Knowledge of Windows administration, networking, and containerization
- Experience with Terraform, Ansible, or Azure Resource Manager templates
- Knowledge of CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins
- Troubleshooting abilities in cloud infrastructure and security best practices
- Experience supporting Agile/Scrum development environments
- Written and verbal communication skills
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
