Senior Human Resources Generalist

Reposted 21 Days Ago
Be an Early Applicant
Hiring Remotely in LA
Remote
Senior level
Logistics • Other • Robotics
Coco is a robotic delivery service that deploys remotely piloted sidewalk vehicles for last-mile deliveries.
The Role
The Senior HR Generalist will manage the employee lifecycle, develop HR policies and processes, support compliance, and enhance the recruiting and onboarding experience.
Summary Generated by Built In

Job Title: Senior HR Generalist

Location: Venice, California


Coco is a fast-growing robotics company transforming last-mile delivery. We’re seeking a Senior HR Generalist to join our team in Venice, CA. This is a fully on-site role for a hands-on HR professional who thrives in fast-paced environments, excels at multitasking, and is eager to help build and scale the HR function from the ground up.

This role is ideal for someone who brings both startup adaptability and corporate discipline, and who is comfortable owning HR execution while creating the policies, processes, and infrastructure needed to support a growing organization.

This role is on-site in our Venice office.

Responsibilities

HR Operations & Employee Lifecycle

  • Own the employee lifecycle end-to-end, including onboarding, offboarding, employee records, and HR administration

  • Serve as a day-to-day HR partner for employees and managers, providing guidance on policies, benefits, and people practices

  • Maintain accurate employee data and workflows in Rippling HRIS, ensuring data integrity and compliance

  • Support payroll, benefits administration, leaves of absence, and employee changes in coordination with internal and external partners

Policy, Process & Foundation Building

  • Build, document, and implement HR policies, procedures, and playbooks that scale with the business

  • Establish consistent, compliant HR processes while balancing flexibility needed in a startup environment

  • Help create structure around performance management, employee documentation, and internal HR workflows

  • Continuously evaluate and improve HR processes to support growth and operational efficiency

Employee Relations & Compliance

  • Act as a trusted first point of contact for employee relations matters, handling issues with sound judgment, discretion, and empathy

  • Support performance feedback, corrective actions, and documentation as needed

  • Ensure compliance with federal, state, and local employment laws across a multi-state workforce

  • Assist with audits, investigations, and internal reviews as required

Recruiting & Onboarding Support

  • Support recruiting operations using Ashby, including job postings, interview coordination, and candidate communications

  • Partner with hiring managers to ensure a smooth, efficient, and positive candidate experience

  • Own and continuously improve the new-hire onboarding experience

Experience
  • 5–8+ years of progressive HR experience, including time in both startup and corporate environments

  • Strong HR generalist background with hands-on experience across operations, employee relations, and compliance

  • Proven ability to build HR foundations, including policies, procedures, and scalable processes

  • Experience with Rippling HRIS (strongly preferred)

  • Experience using Ashby or a comparable ATS

  • Ability to manage multiple priorities in a fast-moving, on-site environment

  • Strong knowledge of multi-state employment laws and HR best practices

  • Highly organized, detail-oriented, and comfortable operating with a high degree of autonomy

  • Professional, approachable, and confident communicator with excellent judgment

Skills Required

  • 5-8+ years of progressive HR experience
  • Strong HR generalist background
  • Experience with Rippling HRIS
  • Experience using Ashby or a comparable ATS
  • Strong knowledge of multi-state employment laws
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The Company
HQ: Santa Monica, CA
100 Employees
Year Founded: 2020

What We Do

At Coco, we're on a mission to perfect last-mile delivery. We believe that the traditional on-demand delivery industry massively underserves merchants through high commission rates, poor reliability, compromised food quality, driver shortages and more – problems compounded in recent years by merchants' increasing reliance on delivery. As the largest operationalized robotic delivery company, our team is redefining the last-mile experience with a more reliable, customer-forward service option. We leverage existing teleoperation technology and innovative logistics capabilities to immediately deploy at scale, actively completing thousands of weekly deliveries for 100+ merchant partners. Hyperlocal on-demand delivery in the food, grocery, convenience and pharmacy segments is growing exponentially. In the U.S. alone, roughly 6,000,000 deliveries happen within two miles of restaurants and grocery stores each day. We believe we can create a more optimistic future of delivery that nourishes and empowers local communities by developing sustainable, affordable logistics layers in cities everywhere. Coco currently operates in Los Angeles, Austin and Houston, with plans for expansion into other major U.S. cities on the horizon.

Why Work With Us

Coco is a cohesive group of quick-moving, passionate, free-thinkers ready to disrupt the delivery industry. Across our teams, we value intense collaboration, proud ownership of goals, obsession with detail, and an emphasis on performance over politics. Join us in redefining how our communities transport local goods!

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