Senior Human Resources Associate - Learning

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Senior Learning Associate
We seek a high energy, engaging Senior Learning Associate to join our office in Merchandise Mart Chicago. This Program Owner will lead the regional delivery, facilitation and evaluation of our flagship in-person new hire training programs and collaborate as part of a global team to drive strategy, curriculum and resources to ensure an impactful experience. The role will partner with key stakeholders across HR and the business to identify new opportunities and implement learning solutions.
What you'll do:

• Lead the delivery and evaluation of extended firm-wide onboarding programs including the new hire cohort group experiences in the Americas;
• Facilitate in-person and virtual new hire sessions independently and with HR or Business co-facilitators in a highly engaging manner;
• Monitor emerging new hire needs and develop proactive, innovative solutions;
• Partner with business stakeholders to design, develop, and evaluate training and other learning resources;
• Manage communications and delivery logistics amongst broad group of partners for key learning and development initiatives;
• Manage participant and instructor resources and partner with stakeholders to maintain up-to-date, quality deliverables;
• Contribute to the design of a measurement plan for program impact and effectiveness. Monitor evaluation data and stakeholder feedback. Create relevant training metrics reports and develop improvement plans where needed;
• Collaborate with subject matter experts and extended stakeholders to assess development needs and make strategic recommendations to enhance new hires' performance through training and other methods;
• Develop, manage, and execute complex training and development project plans to meet business requirements, develop process improvements, and ensure commitment from project team members.

What you'll bring:

• Bachelor's degree required; advanced degree preferred;
• Minimum 5-7 years professional experience in learning and development;
• Strong in-person and virtual presentation and facilitation skills for groups of varying sizes;
• Ability to design and develop classroom and informal learning solutions;
• Knowledge of adult learning principles, instructional design, and training evaluation methods;
• Strong task and project management skills as evidenced through prior work experience;
• Excellent program and project management skills. Prior work experience coordinating and implementing training programs, plus expertise in managing an ongoing, complex learning program;
• Ability to proactively and continually collaborate with project team members and distributed stakeholders to ensure timely, efficient, and accurate deliverables;
• Confirmed ability to analyze problems and solve them creatively;
• Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization.

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Salary: $90,000.00 - $97,000.00