- Serve as a subject matter expert for UKG and other HR systems, providing advanced functional and technical support.
- Administer, configure, maintain, and enhance HRIS functionality based on business requirements and organizational needs while maintaining data integrity.
- Troubleshoot complex system, reporting, and data issues; identify root causes; and coordinate resolution with internal teams and external vendors.
- Maintain system configurations, business rules, workflows, security-related configurations, and other HRIS components within assigned areas.
- Lead system integrations and enhancements, develop and maintain reporting solutions, and troubleshoot complex system and data issues.
- Develop comprehensive testing plans and performance system, regression, user acceptance, data, integration, and report testing for enhancements, releases, and configuration changes.
- Support and monitor integrations between UKG and other internal or third-party systems and assist with resolving integration and data transfer issues.
- Participate in vendor management activities, including issue escalation, enhancement discussions, testing, and implementation support.
- Develop, maintain, and enhance recurring and ad hoc HR reports to support HR and business needs.
- Develop dashboards, metrics, and other reporting solutions that provide meaningful and actionable workforce information.
- Analyze HR and workforce data to identify trends, patterns, exceptions, and opportunities that support business decision-making.
- Perform data validation and reconciliation to identify discrepancies and help ensure accuracy across HR systems, integrations, and reporting outputs.
- Research data integrity issues, determine sources of discrepancies, and partner with appropriate teams to resolve issues.
- Establish and support consistent reporting definitions, calculation methodologies, and data standards.
- Support audits, regulatory reporting, organizational reporting, workforce planning, and other system or data requests as needed.
- Partner with HR and business stakeholders to understand business processes, system needs, reporting requirements, and opportunities to streamline, improve, and automate.
- Gather, document, and translate business requirements into system, reporting, and data solutions.
- Identify opportunities to streamline, standardize, consolidate, and automate HR systems, processes, and reporting.
- Monitor HR technology and reporting developments and recommend opportunities to improve existing systems, processes, and reporting solutions.
- Develop and maintain system, reporting, data, and process documentation, procedures, job aids, and other HRIS resources.
- Handle sensitive employee and organizational data in accordance with established information security and confidentiality requirements.
- Provide guidance and knowledge sharing to HRIS team members and business partners regarding HR technology, data, and reporting practices.
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, Business Analytics, Data Analytics, Computer Information Systems, Finance, Statistics, or a related field required.
- 5+ years of progressive HRIS, HR reporting, people analytics, workforce analytics, or related experience, including experience supporting enterprise HR systems.
- Strong understanding of HR data, HR processes, data structures, and the interdependencies among HR systems and functional areas.
- Experience with UKG Pro and/or UKG Pro Workforce Management.
- Experience with enterprise HR reporting tools, dashboarding, and business intelligence tools, such as IBM Cognos and Power BI. .
- Experience with HR technology implementations, system upgrades, integrations, and large-scale organizational initiatives.
- Strong analytical, problem-solving, troubleshooting, and organizational skills with a high level of attention to detail and data accuracy.
- Ability to manage multiple priorities, recurring responsibilities, ad hoc requests, and project work while maintaining accuracy and meeting deadlines.
- Ability to communicate complex system and data concepts clearly to technical and non-technical audiences.
- Ability to work independently while effectively collaborating across functional teams.
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Skills Required
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Business Analytics, Data Analytics, Computer Information Systems, Finance, Statistics, or a related field.
- Five or more years of progressive HRIS, HR reporting, people analytics, workforce analytics, or related experience supporting enterprise HR systems.
- Strong understanding of HR data, HR processes, data structures, and dependencies among HR systems and functional areas.
- Experience with UKG Pro and/or UKG Pro Workforce Management.
- Experience with enterprise HR reporting, dashboarding, and business intelligence tools such as IBM Cognos and Power BI.
- Experience with HR technology implementations, system upgrades, integrations, and large-scale organizational initiatives.
- Strong analytical, problem-solving, troubleshooting, organizational, and data-accuracy skills.
- Ability to communicate complex system and data concepts to technical and non-technical audiences.
- Ability to manage multiple priorities, recurring responsibilities, ad hoc requests, and project work while meeting deadlines.
- Ability to work independently and collaborate effectively across functional teams.
MidFirst Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.
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Healthcare Strength — Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
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Retirement Support — A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
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Leave & Time Off Breadth — Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.
MidFirst Bank Insights
What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
