Senior HR Technology Specialist

The Senior People Technology (HRIS) Specialist helps ensure our People systems and processes work well for the people who rely on them. Workday is the primary platform, alongside other people technologies. 

This role configures and maintains systems, improves processes, protects data quality, and manages system enhancements and projects in partnership with People Operations, HR partners, business teams, and external consultants. It also provides hands-on support to employees and leaders, answering questions, resolving issues, and making technical processes easier to use. 

We’re looking for someone who enjoys solving problems using technology, spots opportunities to improve and optimize processes, and can turn user needs into practical, reliable system solutions while maintaining focus on employee experience. 

We can only consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Phoenix, AZ office.

Responsibilities 

• Administer and improve Workday and other People technologies 

• Maintain accurate, consistent People data; proactively identify and resolve data quality, reporting, and process issues. 

• Maintain and optimize Workday business processes, including configuration, troubleshooting, testing, and documentation. 

• Key contributor to Workday compensation planning and performance review configuration; partner with the Benefits team on benefits configuration, Open Enrollment, and ACA reporting. 

• Build and maintain Workday reports; respond to reporting requests from HR and business leaders and explain findings in a clear, useful way. 

• Evaluate Workday releases and recommend features or changes that could improve the employee or administrator experience. 

• Identify opportunities to simplify, automate, or improve People processes across Workday and other People technologies; help turn ideas into workable solutions. 

• Manage system enhancements and projects with internal partners and external consultants, including prioritization, coordination, testing, and follow-through. 

• Provide responsive Tier 1 and Tier 2 support cases through the People Service Desk; resolve employee questions when possible and route sensitive or complex matters to the appropriate team. 

• Help employees, HR partners, and leaders use People systems effectively through consultation, training, and clear documentation. 

• Support system security reviews, SOX controls, and other system governance activities. 

• Provide backup for other People Operations work and contribute to special projects and new initiatives. 

Knowledge, Skills, and Abilities 

• Experience supporting HR systems and processes, specifically Workday. 

• Strong service orientation and the ability to provide timely, thoughtful support to employees, HR partners, and business leaders. 

• A practical problem solver who enjoys investigating issues, understanding user needs, and following through on solutions. 

• Curiosity and initiative to identify opportunities for process improvement, automation, and better use of technology. 

• Ability to translate HR and business needs into system changes and explain technical information in clear, accessible language. 

• Experience with Workday configuration, business processes, reporting, and data management. 

• Strong written and verbal communication skills, including the ability to create useful process and training documentation. 

• Comfort working independently and collaboratively across People Operations, HR, IT, business teams, and external partners. 

• Adaptability and willingness to take on new assignments. 

Education & Experience 

• At least three years of hands-on experience administering or configuring Workday. 

• Experience supporting business processes, compensation planning, performance reviews, and benefits configuration within Workday. 

• Experience reviewing Workday releases and assessing relevant features or changes. 

• Experience preparing and loading data using Workday EIBs. 

• Experience building and distributing Workday Journeys. 

• Experience developing Workday reports and supporting People data or analytics requests. 

• At least three years of hands-on experience with Microsoft Excel. 

• Experience using AI tools, such as ChatGPT, to improve efficiency or streamline work processes.

Compensation: The Base Salary range for this position is between $85,000-$95,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

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Who We Are & What We Offer:

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they’re heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. 

Our Mission 

Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients’ lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our Values 

Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.  

We believe in: 

• Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. 

• Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. 

• Unyielding Integrity, doing what’s right, always. Even when it’s hard. 

• Collective Respect, in being authentic, inclusive and valuing all voices while winning together. 

• Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.  

These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. 

Our Culture & Benefits 

Our culture brings our mission and values to life. Here, we do what’s right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family—because thriving at work starts with thriving in life. 

• Flex Time or Paid Time Off and Sick Time Off 

• 401K – 6% Employer Match 

• Medical, Dental, Vision – HDHP or PPO 

• HSA – Employer contribution (HDHP only) 

• Volunteer Time Off 

• Career Development / Recognition 

• Fitness Reimbursement 

• Hybrid Work Schedule 

  
  

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.