The Role
Who We Are:
Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.
As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.
Tripalink is seeking a Senior People Operations Associate to support our growing, multi-state organization. This (mostly) in-office role, based in our Koreatown (Los Angeles) headquarters, is ideal for someone who thrives in fast-paced environments, brings strong experience supporting hourly, multi-state workforces, and is passionate about scalable, people-first HR practices. You’ll partner closely with the Sr. HR Business Partner and cross-functional leaders to ensure operational excellence across the employee lifecycle.
Key Responsibilities
- Lead day-to-day HR functions including onboarding, offboarding, employee changes, and leave administration.
- Maintain clean, accurate HRIS records and ensure timely reporting and documentation aligned with compliance standards.
- Be the first line of support for employee questions related to benefits, payroll, and HR processes.
- Ensure compliance with federal, state, and local employment laws, with a strong emphasis on California and hourly workforce requirements.
- Support audit processes (e.g., 401k, ACA, workers’ comp) and maintain documentation readiness.
- Administer and track leave programs, including FMLA, CFRA, ADA, and other applicable regulations.
- Support employee relations efforts, including documentation, logistics, and follow-through on investigations and issue resolution.
- Champion process improvements and identify opportunities to increase employee satisfaction and workflow efficiency.
- Generate and analyze HR metrics (headcount, turnover, engagement trends) to guide decision-making.
- Support ongoing HRIS maintenance and system improvements (ADP Workforce Now, Human Interest, etc.)
- Partner with the Sr. HR Business Partner on performance management cycles, training coordination, and engagement programs.
- Help build internal HR knowledge documentation and tools to scale operations as the company grows.
- Help lead our campus recruiting efforts by connecting with students, attending career fairs, and building relationships with universities to find great candidates for our leasing and operations roles.
Requirements
- 3 - 4 years of progressive startup HR experience, with direct experience supporting hourly and multi-state employee populations
- Basic knowledge of employment law, especially in California
- Experience with HRIS platforms (ADP Workforce Now preferred) and comfort working across digital tools including Slack and the Google stack
- High attention to detail, excellent organization, and strong follow-through
- Clear and professional written and verbal communication skills
- Discretion and integrity in managing confidential information
The interview process will be as follows:
An interview for qualified applicants with the Senior Recruiter (Virtual)
A case study provided to qualified applicants
An interview with the Payroll Manager (Virtual)
Interview with Hiring Manager (Onsite)
What We Provide:
- Excellent Working Environment: Energetic, Ambitious, Passionate
- Great Team Experience
- Regular Team Building Activities
- Free Community Event Entrance
- Leadership Cultivation & Individual Development
- Networking & Resources from External Partners
- Opportunities of Rotation Among Departments & Locations
Diversity & Inclusion at Tripalink
Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Note on Pay Transparency:
Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.
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The Company
What We Do
Tripalink, founded in 2016, is a co-living company based in Los Angeles. We manage and develop properties all over the country in Tucson, Irvine, Seattle, Philadelphia, Pittsburgh, and LA. We currently have 4,000+ bed spaces and are looking to expand. Students and young professionals seeking a modern, affordable, and sustainable rental property can look no further. Our mission is to provide students and young professionals with an open community and redefine co-living in order to enhance their quality of life. Tripalink focuses on every detail of our communal spaces. We pay close attention to the needs of our community members and the space they live in. We value the residents’ voices; we are constantly gaining feedback from data analytics and striving to build a more interactive and enjoyable living environment. As a co-living company, we hope to not only enable our tenants to find a sense of belonging and meaning in their neighborhood but also make a positive influence on their lifestyles.
