Senior Gateway Ops Engineer

Posted Yesterday
Be an Early Applicant
Palo Alto, CA, USA
In-Office
110K-207K Annually
Senior level
Cloud • Fintech • Gaming • Social Media
The Role
Owns end-to-end operations for Tencent’s overseas Elastic IP and load-balancing gateway platform. Responsibilities include resolving support tickets, deploying software, participating in on-call rotations, managing critical incidents, and maintaining 24/7 production security and reliability. The role requires Linux/Unix administration, Python or Shell scripting, system tuning, server cluster management, and knowledge of networking, storage, security, and computer architecture.
Summary Generated by Built In
Business UnitWhat the Role Entails

Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.

Who We Look For
  • Computer-related Bachelor degree or above, more than 3-year-experience in large-scale system operation and maintenance, familiar with operation and maintenance specifications;
  • Familiar with Linux/unix operating system, master in least one of python/shell programming languages;
  • Good knowledge of network, storage, security and computer architecture, experience in linux system tuning is preferred;
  • Have server cluster management experience, familiar with the basic structure of Internet products, and experience in Internet product development or operation and maintenance is preferred;
  • Clear thinking logic, able to quickly learn business logic, have good problem analysis and summary skills, and be good at proactively discovering and optimizing problems that appear in the work;
  • Strong sense of responsibility, good sense of service and teamwork, strong ability to withstand pressure.

Location State(s)

US-California-Palo Alto

The expected base pay range for this position in the location(s) listed above is $110,000.00 to $207,200.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Skills Required

  • Bachelor’s degree or higher in Computer Science or a related field
  • More than 3 years of experience in large-scale system operations and maintenance
  • Familiarity with Linux or Unix operating systems
  • Proficiency in at least one of Python or Shell programming languages
  • Knowledge of networking, storage, security, and computer architecture
  • Server cluster management experience
  • Strong problem analysis, communication, teamwork, and ability to work under pressure
  • Experience with Linux system tuning
  • Experience with Internet product development or operations and maintenance
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The Company
115,849 Employees
Year Founded: 1998

What We Do

Tencent is a world-leading internet and technology company founded in 1998 in Shenzhen, China. It develops products and services spanning social platforms and messaging, online games, digital media, payments and financial technology, cloud and advertising solutions, utility software, and enterprise digital transformation. Its mission is to use technology for good and improve the quality of life of people around the world.

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