Senior Fix Engineer

What you will be doing

• Regular communications with an extensive client base to provide status updates, and successful solutions as well as document all activities for future reference.
• Tracking and monitoring client FIX connectivity (Prometheus / ITRS).
• Act in a strict change management regime, involving testing in UAT and like-live environments.
• Capacity management and tracking and management of audit requests.
• Small scale application upgrade, configuration and patching across multiple environments in line with requirements.
• Oversight, QA and sign off for all go live and production changes/upgrades.
• Contribute to departmental and company-wide process improvement.
• Participate in documentation of Critical Issues / Processes related to platforms and generic support.
• Operate as part of a shift rota, covering the hours of 06:00 – 15:00 IST (to cover APAC hours) including bank holidays.
• Weekend cover on rota.

What we are looking for

• Knowledge of FIX messaging/connectivity version FIX4.4 & 5.0 is a requirement.
• Prior experience in client onboarding and enablement (on platform) and client support will be big plus.
• Proven industry experience as a Support Analyst with at least 4-9 years of experience in supporting capital markets solutions that process financial instruments
• Prior experience in client onboarding and enablement (on platform) and client support will be big plus.
• Strong problem-solving and analytical skills.
• Previous experience in working with different teams as part of Incident / Problem management.
• Strong communication and interpersonal skills. Ability to explain technical concepts to non-technical persons with proven experience of working with business stakeholders and external clients.
• Willingness to take ownership for problem resolution and additional responsibilities where applicable.
• Good scripting and programming skills .
• High proficiency with Linux environments (Amazon Linux 2023, Redhat and CentOS).
• Good understanding of networking and client/server technology (http vs websockets and ports).
• Worked with and have an understanding of cloud computing and environments, ideally AWS hosting.
• Proven industry experience following Agile Software Development practices.
• Knowledge of the typical flows and functionality associated with handing business flows in one or more asset types; equities, fixed income, FX, listed future and option, OTC derivatives.
• The ability to constructively participate and critique in technical and functional discussions with talented
• technical architects and lead developers.
• Process excellence – a passion to achieve results though effective organization and process disciplines.
• Ability to work both independently and as part of a team.
• Ability to maintain confidence and composure in all situations.
• Self-starter with strong sense of ownership.

What we offer

• At Genesis, we recognize that taking care means looking after the whole self, both at and away from the office. We are committed to enhancing the well-being of our team members through flexible, individualized benefits.
• Competitive salary and a stake in the company’s success through a defined bonus  
• 18 days per year plus public holidays
• Top-level covers private medical healthcare insurance which covers Dependents as well
• A remote working allowance to help set up your home office. 
• A dedicated training allowance with access to a great portfolio of training providers 
• An annual wellbeing allowance to spend on anything that will benefit your mental and/or physical wellbeing. 
• Hybrid Working – If you are located within a reasonable commutable distance from one of our hubs, we encourage you to work from the office a minimum of one or two days per week. 
• A stake in our success through our Employee Equity Scheme