Senior Field Application Engineer (FAE) – Telecom & Connectivity Solutions

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

Key Responsibilities

Technical Leadership & Testing Oversight

• Lead testing activities, including lab setup, internal testing, field validation, debugging, test case planning, conformance, certification and conduct field trials and troubleshooting
• Act as the technical point of contact and provide pre-sales & post-sales technical support.
• Deliver training sessions, product demonstrations, live demos and ongoing technical guidance to external and internal customers

Customer Engagement & Solution Development

• Translate customer requirements into technical solutions.
• Interpret and clarify technical needs in line with real-world use cases and industry trends.
• Influence customer technical teams to adopt WNC’s solutions.
• Provide insights into product and business development based on field learnings.

Cross-Functional Collaboration

• Work closely with internal engineering, QA, and software development teams.
• Share field and customer insights to inform engineering decisions and improve product design.

Software Development & Customization (Advantageous)

• Support development with hands-on programming in languages such as C/C++, Python and JavaScript.
• Customize existing codebases to meet customer-specific requirements.

Reporting & Documentation

• Accurately document test results and certification outcomes.
• Present technical updates to stakeholders and leadership teams.
• Contribute to RFIs/RFPs as required.

Qualifications

• Bachelor’s degree in engineering (Master’s preferred).
• Minimum 5 years of experience in technical FAE roles or technical account management.
• Strong knowledge and hands-on experience with:
  • WiFi standards, testing and certification related
  • Cellular technology such as 5G and 4G, with some understanding on network topology – Advantageous
  • Deep knowledge of Open-source platforms (e.g., RDK-B, OpenWRT, Prpl) – Advantageous
  • IoT protocols: ZigBee, Thread, Matter – Advantageous
  • Software added value related to AI, IoT, WiFi-sensing and home automation – Advantageous 
• Conduct troubleshooting using industry-standard testing and debugging tools.

Skills & Competencies

• Deep technical expertise in WiFi and connectivity solutions.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to troubleshoot complex issues.
• Effective collaborator across multicultural, interdisciplinary teams.
• Strong project management, organizational skills and leadership.

Language Requirements

• German: Native speaker
• English: Fluent C2 (Proficiency)
• Mandarin: Advantageous
• Other Eu languages: Advantageous

Location & Working Conditions

• Primary Office: Frankfurt, Germany
• Willingness to travel occasionally to support engagements in UK, Europe and Taiwan

Education

Work Experience

Language

Skills