Senior Failure Analysis & Epoxy Engineer

Posted 4 Days Ago
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Pathumthani, Pathum Thani, THA
In-Office
Senior level
3D Printing • Marketing Tech • Design
The Role
Leads failure investigations for electronic products, manufacturing issues, and customer returns. Determines root causes using material characterization, microscopy, electrical fault isolation, and structured problem-solving. Operates FTIR, SEM/EDX, X-ray, TGA, and DSC equipment; prepares cross-sectional samples; analyzes technical data; and recommends corrective actions. Produces reports, supports laboratory systems and automation, ensures ISO/IEC 17025 compliance, and provides technical guidance to engineers and technicians.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Lumentum

Lumentum (NASDAQ: LITE) is a global leader in optical and photonic technologies that power the networks and infrastructure behind AI, cloud computing, and next-generation communications. Built on decades of photonics innovation, Lumentum delivers high-performance lasers, modules, and optical subsystems that enable scalable, energy-efficient data center connectivity, advanced telecom networks, industrial manufacturing, and sensing applications. Headquartered in San Jose, California, the company operates R&D, manufacturing, and sales facilities worldwide.

Learn more at www.lumentum.com.

Position: Senior Failure Analysis & Epoxy Engineer

Location: Lumentum Thailand, Navanakorn – Pathum Thani
Department: LAB Center
Reports To: Manager LAB Center

Position Summary

The Senior Failure Analysis & Epoxy Engineer is responsible for conducting comprehensive failure investigations to determine the root causes of product and process issues arising from manufacturing operations and customer returns (RMA). The position provides technical expertise in failure-analysis methodologies, material characterization, and electronic assembly materials, including epoxy, solder, PCB/PCBA construction, and related materials.

The role collaborates closely with Manufacturing, Process Engineering, Product Engineering, Quality, R&D, and customer-facing teams to identify failure mechanisms, recommend corrective actions, and improve product reliability and manufacturing quality.

Key Responsibilities

  • Lead failure-analysis investigations for manufacturing issues, product failures, and customer RMA cases.

  • Determine failure mechanisms and identify root causes using structured problem-solving and analytical techniques.

  • Serve as a technical expert in failure-analysis methods, laboratory techniques, and material characterization.

  • Perform analysis on electronic manufacturing materials, including epoxy, solder, adhesives, coatings, and PCB/PCBA construction materials.

  • Conduct material characterization and analytical testing to support product design, process development, material selection, and qualification.

  • Operate and interpret results from analytical equipment, including FTIR, SEM/EDX, X-ray, TGA, and DSC.

  • Prepare samples using cross-sectioning, polishing, and lapping techniques for microscopic inspection and analysis.

  • Apply basic electrical fault-isolation techniques to support the investigation of electrical and electronic failures.

  • Analyze technical data and correlate analytical findings with product design, materials, processes, and failure symptoms.

  • Prepare comprehensive failure-analysis reports and technical presentations that clearly communicate findings, evidence, root causes, and recommendations.

  • Work with cross-functional teams to develop corrective and preventive actions and follow through until effective closure.

  • Support laboratory equipment, test methods, data-acquisition systems, and automation improvements.

  • Maintain accurate laboratory records, test results, and technical documentation.

  • Ensure laboratory activities comply with applicable safety, quality, and ISO/IEC 17025 requirements.

  • Provide technical guidance and training to engineers, technicians, and other stakeholders on failure-analysis methods and material-related issues.

Qualifications and Experience

  • Master’s degree in Materials Engineering, Materials Science, Chemistry, Physics, or a related technical discipline; or a bachelor’s degree with at least five years of relevant hands-on failure-analysis experience in an electronics manufacturing environment.

  • At least 5 years of experience conducting failure analysis for electronic products, components, PCBAs, or manufacturing processes.

  • Strong hands-on experience with failure-analysis and material-characterization techniques.

  • Proficiency in using and interpreting results from FTIR, SEM/EDX, X-ray, TGA, and DSC.

  • Practical experience in cross-sectional sample preparation, including cutting, mounting, polishing, and lapping for microscopic inspection.

  • Good knowledge of electronic assembly materials and construction, including epoxy, solder, adhesives, coatings, PCB, and PCBA structures.

  • Experience in technical data analysis, hardware, software, board design, or automated data-acquisition systems is preferred.

  • Basic knowledge of electrical fault-isolation techniques and electronic circuits is an advantage.

  • Understanding of laboratory quality-management systems in accordance with ISO/IEC 17025.

  • Experience with structured problem-solving tools such as 8D, 5 Why, Fishbone Analysis, FMEA, or DOE is preferred.

  • Good written and verbal communication skills in English.

  • Ability to communicate technical findings clearly and work effectively with cross-functional and global teams.

Key Competencies

  • Strong analytical thinking and systematic problem-solving skills.

  • Excellent technical judgment and attention to detail.

  • Ability to translate complex analytical findings into clear conclusions and actionable recommendations.

  • Strong ownership and commitment to timely results.

  • Effective cross-functional collaboration and technical communication.

  • Ability to manage multiple failure-analysis cases and priorities.

  • Commitment to laboratory safety, data integrity, quality, and continuous improvement.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Skills Required

  • Master's degree in Materials Engineering, Materials Science, Chemistry, Physics, or a related technical discipline
  • Alternatively, bachelor's degree with at least five years of relevant hands-on failure-analysis experience in an electronics manufacturing environment
  • At least five years of failure-analysis experience for electronic products, components, PCBAs, or manufacturing processes
  • Strong hands-on experience with failure-analysis and material-characterization techniques
  • Proficiency using and interpreting FTIR, SEM/EDX, X-ray, TGA, and DSC results
  • Experience preparing cross-sectional samples through cutting, mounting, polishing, and lapping
  • Knowledge of electronic assembly materials and construction, including epoxy, solder, adhesives, coatings, PCB, and PCBA structures
  • Experience with technical data analysis, hardware, software, board design, or automated data-acquisition systems
  • Basic knowledge of electrical fault-isolation techniques and electronic circuits
  • Understanding of laboratory quality-management systems aligned with ISO/IEC 17025
  • Experience with 8D, 5 Why, Fishbone Analysis, FMEA, or DOE
  • Good written and verbal communication skills in English
  • Ability to communicate technical findings clearly and work effectively with cross-functional and global teams

Lumentum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lumentum and has not been reviewed or approved by Lumentum.

  • Equity Value & Accessibility Equity is positioned as a meaningful part of total compensation, with RSUs frequently framed as a valued component of offers. An employee stock purchase plan with a discount and look-back further reinforces equity access as part of rewards.
  • Retirement Support Retirement benefits are presented as a clear strength, with a 401(k) match and immediate vesting highlighted as supportive features. Auto-enrollment and match eligibility details indicate a structured retirement program for U.S. employees.
  • Healthcare Strength Multiple medical plan options are described, including PPO and HDHP/HSA choices and Kaiser in some locations, suggesting breadth and choice in coverage. Health and well-being programming is also characterized as part of a comprehensive benefits approach.

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The Company
HQ: San Jose, CA
3,219 Employees

What We Do

Lumentum (NASDAQ: LITE) is a market-leading designer and manufacturer of innovative optical and photonic products enabling optical networking and laser applications worldwide. Lumentum optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum lasers enable advanced manufacturing techniques and diverse applications including next-generation 3D sensing capabilities. Lumentum is headquartered in San Jose, California with R&D, manufacturing, and sales offices worldwide. For more information, visit www.lumentum.com.

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