ELEKS Product Design Office is looking for a Senior Experience Designer in Lviv, Ternopil or Ivano-Frankivsk.
ABOUT PROJECT
Our client is a leading US-based legal education platform and contract template provider, aiming to expand its business and transition into a full-cycle client management platform.
REQUIREMENTS
- 5+ years of experience in UX
- Strong knowledge of design thinking methodologies and human-centered design principles
- Proficiency in Figma, Miro, Sketch, Mural and prototyping tools
- Experience with journey mapping, service blueprints, and interaction models
- Familiarity with customer experience metrics (NPS, CSAT, CES) and their application
- Strong understanding of accessibility guidelines (WCAG, ADA, EN 301 549)
- Ability to work with design systems and component-based UI frameworks
- Basic understanding of HTML, CSS, and front-end development constraints
- Experience working in Agile development environments and collaborating with cross-functional teams
- Excellent communication and stakeholder management skills
- Proficient level of English
RESPONSIBILITIES
- Conduct user research, interviews, and usability tests to identify pain points and opportunities
- Develop and map customer journeys, service blueprints, and workflows to enhance engagement
- Synthesize research findings from user research and other data sources (e.g. market research, usability research, data analytics, and secondary research) into actionable insights and recommendations
- Drive product design phases and discovery processes, facilitating research, workshops, and concept validation
- Define user flows, wireframes, and interactive prototypes based on research insights and best practices
- Work with design systems and create high-fidelity UI mockups that align with brand guidelines
- Validate designs through A/B testing, usability testing, and continuous feedback loops
- Ensure designs meet WCAG and other accessibility standards for inclusivity
- Collaborate with cross-functional teams to align experience design strategies with business objectives
- Facilitate workshops with stakeholders to ideate, collaborate, and co-create solutions for enhancing the customer experience
- Advocate for human-centered design principles and customer-centric thinking across the company
WHAT WILL YOU GET WITH ELEKS
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with a low level of bureaucracy
ELEKS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ELEKS and has not been reviewed or approved by ELEKS.
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Wellbeing & Lifestyle Benefits — Well-being support is positioned as a meaningful part of the package, including mental-health/psychological support and wellness offerings in some locations. Flexible work options (remote-friendly/hybrid and flexible hours) also add day-to-day lifestyle value beyond base pay.
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Leave & Time Off Breadth — Time-off coverage is described as broad, with paid vacation and sick leave plus additional paid days for life events and the option for unpaid days. Sabbatical-like options are also referenced, suggesting additional flexibility for extended leave in some circumstances.
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Equity Value & Accessibility — Long-term rewards include opportunities to buy company shares or convert a yearly bonus into shares. This provides an additional wealth-building path beyond salary for eligible employees.
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What We Do
ELEKS is the partner of choice for many of the world's leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services. We deliver high tech innovations to Fortune 500 companies, big enterprises and technology challengers, improving the ways they work and boosting the value they create for the modern world. Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe, the US and UK, provide our clients with a full range of software services. These include dedicated teams, product development, R&D and technology consulting. For more information, please visit: eleks.com
