Manager, Operations

• Assist and support Operations Manager to oversee the Operations of i12 Katong.
• Facilitate HQ in respect of corporate compliances.
• Manage the day-to-day operations and maintenance of M&E systems, equipment and appliances. 
• Manage the day-to-day operations and maintenance of all front-end / back-end facilities. 
• Liaise with consultants and contractors on M&E Repairs and maintenance. 
• Lead and direct a team of technical personnel to carry out the daily maintenance duties and 
maintain the technical workshop, with safety concern in mind.
• Manage all third-party contract services and ensure that the services delivered meet with all 
internal and industry standards. 
• Observe and inform the management of any irregularities or poor performance of contractors.
• Support and coordinate tenancy fitting-out works and asset enhancement initiative when required. 
• Assist the management in the planning and execution of energy saving program. 
• Coordinate and supervise maintenance activities.
• Manage and coordinate the handover and fitting out of new tenanted units.
• Ensure the building is in compliance to statutory and safety requirements. 
• Maintain proper inventory and maintenance record on M&E and building assets, equipment and 
systems. 
• Provide technical assistance to tenants subject to the terms and conditions of Tenancy 
Agreement.
• Coordinate emergency procedures for the mall.
• Conduct regular inspection to ensure tenants meet with all the fire safety regulation. 
• Coordinate safety training and program for CMO and tenants.
• Staff with FSM Cert may be required to assume the duty of FSM of the malll.
• Act as the Duty Manager as and when assigned under the roster. Any other duties and 
responsibilities as may be reasonably requested by immediate supervisor/the head of department 
from time to time.

• Degree / Diploma in Mechanical / Electrical Engineering or relevant discipline
• Minimum 3 years of relevant experience in retail
• Good interpersonal and communication skills to achieve excellent relationships with Team Members, tenants and service providers
• Possess initiative and a positive working attitude
• Willing to work beyond standard operating hours when required
• Strong verbal and written communication skills
• Candidates with Fire Safety Manager or/and Environmental Control Officer is a plus but not mandatory