Senior Executive Administrative Assistant

Posted 2 Hours Ago
Be an Early Applicant
New York, NY, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Provides high-level administrative support to senior executives by managing complex calendars, international travel, communications, meetings, events, expenses, office logistics, and stakeholder coordination. Acts as a trusted partner, anticipates priorities, protects executive time, prepares executive materials, supports organizational follow-through, and improves workflows using Microsoft 365 and approved AI tools while maintaining confidentiality and compliance.
Summary Generated by Built In

Join the Commercial & Investment Bank to support a senior leaders operate at your best. You will serve as a trusted partner, anticipate priorities, and coordinate across a broad network of domestic and international colleagues, clients, and stakeholders to enable executive and organizational effectiveness.

As a Senior Executive Administrative Assistant in Commercial & Investment Banking, you will act as an extension of one or more senior executives. You will protect executive time, manage highly complex calendars and travel, prepare leaders for key engagements, and maintain alignment across a dynamic organization. Success in this role requires exceptional judgment, discretion, executive presence, technology fluency, and the ability to anticipate needs and influence outcomes with limited direction. 


Job responsibilities 

  • Act as a trusted partner to supported executives by anticipating needs, understanding business priorities, and recommending sequencing/trade-offs to protect executive time.
  • Manage and screen incoming interactions on behalf of executives, serving as a professional liaison with employees, clients, senior leaders, and external stakeholders.
  • Own highly complex calendars and domestic/international travel, proactively resolving conflicts, adjusting plans, and ensuring leaders are prepared for each engagement.
  • Lead end-to-end planning and execution for market visits, leadership meetings, Town Halls, client engagements, and other high-visibility events.
  • Serve as a central coordination point across the executive organization, partnering with business management, communications, finance, and other stakeholders to maintain alignment and follow-through.
  • Draft, edit, and coordinate internal/external communications, presentations, briefing materials, reports, and executive-ready documents.
  • Manage meeting preparation and follow-up, including agendas, materials, stakeholder input, action items, and deliverables.
  • Provide hands-on onsite support (especially in smaller offices), including visitor/phone coverage, new-hire integration, facilities coordination, mail/package handling, and conference-room/pantry support.
  • Support local office logistics and events, including ordering/stocking supplies, food orders, room setup/takedown, and greeting/escorting clients and guests.
  • Prepare and process expense reports, interpret requirements, resolve complex exceptions, and promote adherence to firm policies and controls.
  • Leverage Microsoft 365 and other approved firm tools to organize information, improve workflows, prepare reporting, and increase executive/team efficiency while handling sensitive matters with discretion and strict compliance with data-handling and internal controls.

 

Required qualifications, capabilities, and skills 

  • At least five years of experience providing executive-level administrative support in a fast-paced professional environment. 
  • Demonstrated success managing highly complex calendars, international travel, senior-level engagements, and competing priorities with limited direction. 
  • Exceptional judgment and discretion, with the ability to navigate ambiguity, recognize risk, and make timely decisions in sensitive situations. 
  • Excellent written and verbal communication skills, executive presence, and the ability to build trusted relationships across all levels of an organization. 
  • Strong organizational, project coordination, and problem-solving skills, with consistent attention to detail and follow-through. 
  • Advanced proficiency with Microsoft 365 and the ability to learn and apply new technologies and approved firm tools. 
  • Demonstrated proficiency using approved artificial intelligence and large language model tools to synthesize information, draft and refine communications, prepare meeting materials, organize priorities, and streamline recurring work, while verifying outputs and complying with confidentiality, data privacy, and firm policies. 
  • Ability to provide informal leadership, mentor administrative colleagues, and promote effective collaboration and continuity of support. 

Preferred qualifications, capabilities and skills 

  • Experience supporting senior leaders in financial services, a client-facing environment, or another highly regulated industry. 
  • Extensive experience coordinating international travel across multiple countries and cultures.
  • Experience coordinating large-scale events, market visits, Town Halls, or complex client engagements. 
  • Experience preparing executive communications, presentations, reporting, scorecards, or briefing materials. 
  • Experience partnering with business management, communications, finance, or other senior stakeholder groups. 
  • Experience working with artificial intelligence (AI) tools and large language models to synthesize information and streamline output.

*This role requires working in the office five days per week, Monday through Friday, and is not eligible for a hybrid schedule. 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • At least five years of experience providing executive-level administrative support in a fast-paced professional environment.
  • Experience managing complex calendars, international travel, senior-level engagements, and competing priorities with limited direction.
  • Exceptional judgment and discretion in sensitive and ambiguous situations.
  • Excellent written and verbal communication skills, executive presence, and relationship-building abilities.
  • Strong organizational, project coordination, problem-solving, attention-to-detail, and follow-through skills.
  • Advanced proficiency with Microsoft 365 and ability to learn approved firm tools.
  • Proficiency using approved AI and large language model tools while verifying outputs and complying with confidentiality, privacy, and firm policies.
  • Ability to provide informal leadership, mentor administrative colleagues, and promote collaboration.
  • Experience supporting senior leaders in financial services, client-facing environments, or highly regulated industries.
  • Extensive experience coordinating international travel across multiple countries and cultures.
  • Experience coordinating large-scale events, market visits, Town Halls, or complex client engagements.
  • Experience preparing executive communications, presentations, reports, scorecards, or briefing materials.
  • Experience partnering with business management, communications, finance, or senior stakeholder groups.
  • Experience using AI tools and large language models to synthesize information and streamline output.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

Gallery

Gallery

Similar Jobs

Hybrid
New York, NY, USA
289097 Employees
Hybrid
New York, NY, USA
289097 Employees
Hybrid
New York, NY, USA
289097 Employees

Similar Companies Hiring

Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account