Become an integral member of the Commercial & Investment Banking Digital & Platform Services team, where you will thrive in a fast-paced environment and each day will be unique! Join a results-oriented group that values attention to detail and a commitment to quality.
As a Senior Executive Assistant within Commercial & Investment Banking Digital & Platform Services, supporting a group of executives and their manager, you will demonstrate the ability to navigate the firm seamlessly, leveraging strong organizational, interpersonal, and communication skills. You will consistently exhibit professionalism and deliver flawless work. This role requires discretion and sound judgment across a variety of situations, adapting procedures, processes and techniques to align with departmental objectives.
Job responsibilities
- Manage complex and dynamic calendars, including scheduling meetings and conference calls with senior internal and external stakeholders. Coordinate room reservations, audio-visual setup, catering arrangements, and prepare meeting documents.
- Screen incoming calls, assess priority, and exercise caution when sharing information.
- Arrange and coordinate detailed domestic and international travel, ensuring seamless logistics and itinerary management.
- Process invoices and expenses in compliance with company policies, ensuring timely and accurate completion.
- Draft high-quality emails and messages for individuals at all organizational levels, maintaining clarity and professionalism.
- Proactively handle routine activities and provide advance notice of potential issues or delays.
- Collaborate effectively with the administrative assistants team, offering mutual support and working together on joint initiatives.
Required qualifications, capabilities and skills
- Proven experience supporting senior executives and managing complex calendars, communications, and travel arrangements.
- Demonstrated discretion, confidentiality, and sound judgment.
- Advanced organizational skills, with the ability to manage multiple tasks, prioritize effectively, and remain composed under pressure.
- Commitment to excellence, consistently performing duties at the highest standard.
- Excellent communication skills, with confidence and professionalism in interactions at all levels.
- Strong attention to detail and accuracy.
- Ability to partner with the assistants team to ensure seamless coverage across teams.
- Flexibility to adjust work hours based on business needs.
- Strong proficiency in Microsoft Office, with the ability to quickly learn new applications and tools.
Preferred qualifications, capabilities and skills
- Experience supporting at the Managing Director level (or equivalent) or above
- Experience with using Co-Pilot, LLM Suite and AI technology tools
- College degree is a plus
Note: This role requires five days in the office (Monday-Friday) and does not support hybrid options.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Proven experience supporting senior executives and managing complex calendars, communications, and travel arrangements.
- Demonstrated discretion, confidentiality, and sound judgment.
- Advanced organizational skills, ability to manage multiple tasks, prioritize, and remain composed under pressure.
- Commitment to excellence and consistently high-quality work.
- Excellent communication skills and professionalism at all organizational levels.
- Strong attention to detail and accuracy.
- Ability to partner with the assistants team to ensure seamless coverage across teams.
- Flexibility to adjust work hours based on business needs.
- Strong proficiency in Microsoft Office and ability to quickly learn new applications and tools.
- Experience supporting at the Managing Director level (or equivalent) or above.
- Experience with Co-Pilot, LLM Suite and AI technology tools.
- College degree.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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