vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.
- Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
- Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
- Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
- Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
- Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
- Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
- On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.
The Technical Specialist is a senior level resource with specialized knowledge and experience in Microsoft Exchange, Office 365, and the Windows server operating systems. He/she will work closely with our lead email support engineer to maintain, upgrade, and introduce new functionality to the existing Microsoft Exchange / Office 365 environment. This person will also assist in supporting the 560 Windows servers (99% virtual). Other server / storage infrastructure projects will be assigned as needed. This resource will be required to work independently and as part of the Server / Storage support team.
Responsibilities: Primary responsibilities will include
- Provide assistance with troubleshooting mail related issues including
- Missing emails
- Recovering email
- Missing updates to the Global Address Book
- All other Outlook / Exchange related problems
- Provide backup support for the primary Exchange Administrator
- Suggest improvements to environment to raise reliability and availability of our Exchange environment.
- Assist with applying security patches to our Exchange environment (Windows 2012 R2)
- Provide support for Globalscape software (SFTP)
- Provide assistance to end users with Mimecast issues
- Support of our Office 365 users (approximately 70+ including the CIO
- Configuration and support of Microsoft ADFS
- Configure and issue trusted certificates
- Provide 2nd and 3rd level Microsoft Exchange support for all Microsoft Exchange problems and requests
- Provide 2nd / 3rd level support for help desk tickets related to server technology
- Provide operating system support for our existing Windows servers
- Recommend best practices and improvements to our existing environment
- Develop standards and documentation of current and new processes which adhere to best practices
- Hours and availability
- Must be available onsite during normal business hours.
- Evening and weekend work may be required to perform system maintenance or upgrades
- Required to be onsite when lead email engineer is out of the office
- Travel is not required
- Identifies improvements to project standards to achieve high quality services/ products.
- Interacts with executive level business users or technical experts.
- Perform related duties as required.
Qualifications
- 8+ Years installing and administering Microsoft Exchange 2007/2010 with at least 2 of those years in an Exchange 2010 environment with a minimum of 1000 users
- Experience implementing, configuring, and supporting a highly available Microsoft Exchange 2010 multi-site environment utilizing multiple DAGs across a WAN
- Experience with Disaster Recovery planning to maintain a highly available Exchange Environment
- Experience supporting a 1000+ mailbox Exchange environment
- 5+ Years Microsoft Active Directory Administration with experience in installing / maintaining Windows Server 2008 R2 / 2012.
- Experience with DNS, DHCP, WINS, Active Directory Group Policy
- Experience in configuration, managing all aspects of Office 365
- Demonstrated experience in configuring and maintaining Microsoft ADFS
- 4-year degree or equivalent work experience
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 8+ Years installing and administering Microsoft Exchange 2007/2010
- Experience implementing a highly available Microsoft Exchange 2010 multi-site environment
- 5+ Years Microsoft Active Directory Administration
- Demonstrated experience in configuring and maintaining Microsoft ADFS
- 4-year degree or equivalent work experience
What We Do
vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."
